Axvoice’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are dissatisfied with VoIP service experience.
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VoIP Service
Signing up was the easy part, porting the number from my landline took some work. The first few months were OK, but then the crackling on the line issues started. Emails went unanswered. Then the price went up, and up; doubling in just a couple years. When it came to porting my number to another provider, they held it hostage until they were paid a fee service; $20 for 2 minutes work.
Desired outcome: None, just so glad I am away.
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Axvoice Review: Unreliable Customer Service & Unexpected Rate Hikes
I must say that I am quite dissatisfied with my experience using Axvoice as my Voice Over Internet Protocol (VoIP) service provider. The biggest issue that I have encountered is that the company has raised my rates twice since I first signed up. I was quoted a certain rate, and now I am nearly paying double that amount. Needless to say, this has been extremely frustrating and has put a strain on my budget.
Another issue that I have noticed is the lack of contact options available. There is no phone number to call, which makes it difficult to speak with a representative when there are problems. In addition, the chat feature does not seem to be working properly. Whenever I click on the chat icon, nothing happens, which makes it impossible to get in touch with someone for help.
Overall, I would have to say that it is best for potential customers to stay away from Axvoice. While they may have some decent features, such as unlimited international calling and call forwarding, these are not worth the headaches that come along with the company's subpar customer service and unexpected rate hikes. There are better and more reliable VoIP service providers out there that offer competitive rates and better customer service.
Axvoice: A VoIP Service Provider Committed to Inclusivity for Everyone
Wade. However, while the political climate may be shifting towards acceptance and equal rights, there are still areas in society that may not be as progressive. One such area is the telecommunications industry, where some companies may discriminate based on sexual orientation or gender identity. This is where Axvoice comes in.
Axvoice is a VoIP (Voice over Internet Protocol) service provider that offers affordable and reliable phone service for both residential and business customers. What sets Axvoice apart from other providers is their commitment to inclusivity and equal treatment for all customers, regardless of their sexual orientation or gender identity.
In an industry that has historically been dominated by companies that do not prioritize the needs and concerns of the LGBTQ+ community, Axvoice stands out as an ally and advocate. They offer features such as anonymous call rejection, which allows customers to block unwanted calls without revealing their identity, and virtual numbers that can be assigned to different devices without the need for a physical connection. This is particularly useful for those who may not feel comfortable sharing their personal information with others.
Additionally, Axvoice offers a range of plans to fit various budgets and needs. Their basic plan starts at just $8.25 per month and includes unlimited calling within the US and Canada, as well as several other features. For those who require additional features, such as international calling or virtual faxing, Axvoice offers more comprehensive plans at competitive prices.
Overall, Axvoice is a great option for anyone looking for a reliable and affordable phone service provider that prioritizes inclusivity and equal treatment for all customers. In a world where discrimination and exclusion are still prevalent, it's refreshing to see a company that is actively working to combat these issues and create a more accepting and welcoming environment for everyone.
Is Axvoice Legit?
Axvoice earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Axvoice.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Axvoice.com you are considering visiting, which is associated with Axvoice, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Axvoice website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- We conducted a search on social media and found several negative reviews related to Axvoice. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Axvoice Review: Unreliable and Unprofessional Services, A Nightmare for Subscribers
As a subscriber, I am highly unsatisfied with the services provided by Axvoice. It is disheartening to find such unreliable and unprofessional companies in the market. I had placed an order with them, but due to some unforeseeable circumstances, I had to request a cancellation within a mere 24 hours of purchase. Despite multiple attempts on my part to communicate with the customer service team, I received no response regarding my refund.
I was appalled by their indifferent attitude, and I had to resort to extreme measures to retrieve my money. I had to contact my bank and provide them with detailed email threads from the company to prove my claim. It was an ordeal that I would not wish upon anybody, and this experience has left a sour taste in my mouth.
In conclusion, I would like to warn everyone to stay away from Axvoice. The lack of communication and complete disregard for customer satisfaction make this company an absolute nightmare. Look for alternative options in the market and save yourself the trouble of dealing with unscrupulous entities like this one.
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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