Menu
Write a review
File a complaint
CB Restaurants & Dining A&W Restaurants Unsanitary food, aggressive verbal abuse from manager
A&W Restaurants

A&W Restaurants review: Unsanitary food, aggressive verbal abuse from manager

C
Author of the review
5:16 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Sonny Alkoum is the manager. I am unsure on the spelling of the name due to the employee hanging up the phone on me. I asked for my order to be remade after finding multiple dark strands of hair in my cheese curds. The manager refused to provide the remake of my order. I was hung up on twice. Accused of placing the unsanitary object on the food. After examining the remainder of my food after the call, I found black floaties in both of my soft drinks. I also found at least one strand of hair in the other food I ordered. I was more than willing to return all $33 dollars of the unsanitary food in exchange for fresh sanitary food. I ended up having to throw away $33 worth of food, buy new food at a new vendor and got yelled at buy your employees, hung up on, never offered a viable solution.

Claimed loss: $32.94

Desired outcome: reimbursement from my purchase of 32.94Retrain for Sonny or termination of employment

Confidential Information Hidden: This section contains confidential information visible to verified A&W Restaurants representatives only. If you are affiliated with A&W Restaurants, please claim your business to access these details.

0 comments
Add a comment