I am writing to express my extreme dissatisfaction and distress regarding an order I placed with your company via Uber Eats. As a strict vegetarian due to my religious practices, I ordered a veggie burger from A&W. However, to my shock and horror, the burger I received was a grass-fed beef burger instead.
I have never consumed beef in my life due to my religious beliefs, and receiving a beef burger has caused me significant emotional trauma. The experience was so overwhelming that it led to physical distress, including nausea and a strong sense of discomfort. Furthermore, I noticed that the package did not contain any slip or documentation indicating that this was indeed my order.
This raises the concerning question: how was the Uber Eats delivery person able to identify the order as mine without a proper identification slip, especially considering it was the wrong item? This oversight not only created confusion but also left me deeply unsettled.
This incident is not only a violation of my dietary and religious practices but also has severely affected my well-being. As a result, I am considering legal action against your company for this grave mistake and the harm caused.
I request an immediate and thorough investigation into this matter and expect a prompt resolution.
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