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Autos Direct Online Customer Care Service

4371 Pearl Rd, Cleveland, OH
United States - 44109

Customer Support Phone Numbers

(216) 393-4590 0 0
440.305.7360 0 0

Autos Direct Online Complaints & Reviews

Autos Direct Online / Deception

Chemetodd on May 20, 2013
My experience with this company is very similar to others who have posted on this site. I had been following a 2004 Sequoia on eBay for some time and finally picked up the phone and called to inquire about more details. I spoke with Jeff Payne who told me that the vehicle was in great...

Autos Direct Online / Car Sales Fraud

02Avalanche on Jan 31, 2013
Purchased vehicle from Autos Direct Online, Julie Turner. I asked very specific questions since it was purchased online. I have made several car purchases online so I was comfortable. Afterall they advertise as being the best. Julie Turner told me the vehicle was PERFECT with NO MECHANICAL...

Autos Direct Online / Autos Direct Online is unscrupulous

Stephen P on Jan 10, 2013
I bought a 2005 MINI Cooper S from Autos Direct Online on November 28, 2012. The cost was about $10K, minus what I was given for my trade-in. We test drove the car, and it seemed to perform well. It had about 68, 000 miles and a clean CarFax. However, as soon as I drove the car home to...

Autos Direct Online / ripped off also

Kenny Boggs on Nov 17, 2012
Purchased a vehicle that appeared and was told was clean and had no problems, and there was no reason to spend the money to travel there to verify. Upon delivery was a different story. Interior was filthy (spotless in pics), large dent in top rear that was not in pics, driver door handle...

Autos Direct Online / rip poff

Julie1234 on Sep 2, 2012
Buyers Beware - Terrible service treatment and product. I was lied to about so many things I dont think I could list them all. My salesperson Damarr promised me a warranty and a current PA inspection sticker was included in the price of the car. When I got there (after many unawsered...

Autos Direct Online / unsafe and unreliable car sale

Scott C on Aug 31, 2012
This was the worst car buying experience of my life, and at 58 I have bought and sold many cars. In July 2012 I saw a 2005 Subaru Baja on eBay. I planned to give it to my son for college in the West Virginia mountains. Subarus are safe, reliable and have AWD. I contacted Autos Direct...

Autos Direct Online / Shady

Jebbers1 on Jul 29, 2012
This is the creepiest place I have ever encountered. Felt very uncomfortable. Website is very misleading. Their site is very professional in appearance and the vehicles look amazing online and then when you get there they are something much different!! This place looks like one of those...

Autos Direct Online / Scam artists

tcat123 on Jun 7, 2012
These guys are professional scammers. They broadcast on Ebays that they have 100% feedback and stand by Ebay's vehicle protection program. They use the bait and switch technique to make the buyer think they will have a good buying experience. I know because I was conned. A month ago I...

Autos Direct Online / Poor service, dishonesty

Audilovr on Nov 17, 2011
I first contacted Autos Direct in May 2011 as they had a 2003 Audi A4 1.8T for sale. It had less than 75k on the odometer, and they only wanted $10, 000 for it. It sounded like a good deal. I had one of my friends from Cleveland look at it for me (I’m from the Detroit area), and he...

Autos Direct Online / Car Purchase

Kidsmom14 on Oct 22, 2011
I recently found an 02 BMW X5 on eBay with 69000 miles that was priced lower than others I had seen. I contacted the seller, and with much nervousness came to terms with him over the phone. I was very skeptical being that I'm from New York and I couldn't see the car before I gave...

Autos Direct Online / Autos Direct Online

I purchased a 2002 Honda CR-V from Autos Direct Online thru Ebay back at the end of July. This company is run by some of the hardest most dishonest cons artists I've ever meet to run a scam on out of area online buyers. The bait is the illusion of 100% possitive Ebay feedback and a...

Autos Direct Online / Misrepresentation re Car Purchase

I purchased a 2006 Honda CRV from Autos Direct Online on ebay. 1)I asked specifically about the "excellent condition" because of possible rust, etc. It was not revealed that undercarriage is all rusted (something I couldn't see when picking it up in the snow--they leave all their...

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