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1.1 351 Reviews

AutoNation Complaints Summary

1 Resolved
341 Unresolved
Our verdict: Engaging with AutoNation at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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AutoNation reviews & complaints 351

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4:36 pm EDT
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AutoNation horrible and misleading

I had been working with a salesperson named Samantha Storm she as amazing she and I had been in contact via phone calls, text messages and email. I had spoken with her and told her I had my OWN financing. I knew where I wanted to stay at for my own personal reasons. When we arrived at the lot she greeted us and was ever so nice and charming she stated she would go look on the computer and pool the other lots to see what she could come up with at that time a gentlemen named Curtis came out and asked me in the lobby in front of everyone in the lobby was I in bankruptcy and I asked him why he stated that a few other people had came in and were in bankruptcy and wanted to stay in the same price area that I wanted to stay in. I was really floored on how he handled me and how he argued back and forth to get his point across that the has to ask everyone this question. I was insulted and humiliated to say the least if this is how Auto Nation handles everyone this is not acceptable. I couldn't understand how or why this line of questions were being asked and why he did it in the lobby in front of EVERYONE that was there. I just pray that no one else has to be humiliated in this manner in your establishment but Curtis was not nice nor was he a great representation of your car dealership.

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6:52 pm EDT

AutoNation dealer will not honor an internet price given from their dealership

Ive been dealing with Autonation Ford in Mobile Al for 2 months on a 2019 Ford Mustang GT 350.

I located the mustang i was looking for, on their website there was a button that said "get internet price for this vehicle", so i pushed
it and a few minutes later an email came from their dealership.

We emailed numerous times over the next 2 months waiting for the car to arrive on their dealership. We were made aware last Thursday
that the 2019 Mustang GT 350 had arrived. We went over to the dealership the next day to look at the car.

Before we left the sales.person said she would put some numbers together, I told her we already had an internet price from the dealership
which she had already sent months before.

Upon getting home the pricing arrived via email, it indicated that they were asking MSRP plus a $5k ADM on the car. I contacted the general
manager and sent him the emailed price we got 2 months prior, after a few emails he indicated that he had spoken with "higher ups" and
they would drop the ADM.

I indicated to him via email that they should honor the emailed price that we had already gotten the 2 months prior. He indicated he would
"look into who had sent the earlier price to us" and get with me today. As of 6:38pm cst we've gotten no response.

We are most distressed as we were preparing to once again purchase a Ford. Prior to Autonation purchasing this dealership it was owned
by Treadwell Ford (Dobbs), we have been purchasing vehicles from them since 1984. Numerous Ford automobiles over the decades and
never had a problem with them.

Please advise any assistance you might be able to render, short of further complaint to BBB, etc.

I have all emails sent and received from us and them concerning this matter, especially the above mentioned "quote".

Thanking you in advance,

Dennis Dunn [protected]@bellsouth.net

Sales person: Hayley Cowser
General manager: Jason Kerr

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12:50 pm EDT

AutoNation used car purchase

First and last time buying with Autonation. I called to see if the vehicle I found online was still available and the salesman told me yes come on in. So I came in and the vehicle was in the mechanic garage. He said that they had just received it as a trade-in and the mechanics were checking it out. I liked the vehicle and said that I would purchase it after they finish all their inspections. The sales manager told me that I could go ahead and lock in the deal and that they would do repairs to the things they find. And said that they have a return policy within a certain amount of days. So I made the purchase. They called me a week or two later to pick up my vehicle and the day I drove it home I had to turn around and bring it right back due to my steering vibrating roughly. They said that the rim was bent and that control arm needed replacing. They said they would take care of it and call me when the vehicle was ready. About 2 weeks later I received a call to come pick up my vehicle which I did and the steering was a lot better but slightly pulling to the right. So after a month I finally took my new purchase home. I recently went back to the service department to complain about the steering wheel still vibrating and the wheel pulling to the right. 2 days later the service manager called me and stated I had a bent rim and needed an alignment. She stated that I must have hit something and could take it up with my insurance company. So that tells me they didn't replace the rim that they new about the first day I brought it back, and secondly when they replaced the control arm they didn't do an alignment afterwards. And now they want me to pay for my own repairs. Me nor anyone I know will purchase from Autonation again, and we purchase vehicles quite often.

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10:32 am EDT

AutoNation lexus of clearwater and tampa

Let me start of by saying this will probably fall of deaf ears because at this point I will never deal with autonation and assure you that every person I know will never use autonation.

If someone is capable or willing to call me i'd be glad to explain my frustration with two of your lexus dealerships.

I am not going to sit here and write a novel about why I am so mad with two dealerships who are lexus. It's unbelievable that I even have to waste my time to do this and it brings me no joy in doing so.

So if someone's got enough courtesy I welcome the call.

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8:33 pm EDT

AutoNation autonation honda las vegas

I had an appointment at AutoNation Honda in Las Vegas Nevada at 8 AM this morning . I waited there until about 1130 and they still had no word about my car . They offered me a shuttle so I went home to wait . I called at 12:30 again at 1:30 and begin at 2:30 . Jose finally got back to me around 245 . He said my transmission went out so they contacted the warranty company and would get back to me . So I called again at 4:00 and 5 o'clock to see what the deal was & they said they have to wait on the inspector . I need a rental car by in the morning because of my job and my child . They had been ignoring my calls and being very unprofessional . It should not take four hours to diagnose my car . They could have had an inspector out there a long time ago . I called to speak to the manager and they end up putting Jose on the phone pretending to be the manager . I'm pissed! They are screwing me around because I am a young female and I know it ! If I wouldn't have taken the shuttle home I probably would not be having this problem !

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9:43 am EDT

AutoNation service experience resolved at autonation nissan kendall

This is not a complaint, but a compliment!

I had service done on my Rogue 2008 to replace a headlight. Unfortunately when they reassembled the headlight the technician/mechanic did not put back the directional signal lights. I discovered it when I returned home to check out the work done.

When I returned to Nissan Auto Nation, Michael Morales my service advisor took the car immediately to be fixed and I asked to speak to the manager, Jon Sacher. Jon immediately credited me the labor charged on the repair and was very apologetic. Both Michael and Jon were kind and efficient. What could have been a disastrous situation turned out to be a resolved and pleasant one.

I have been dealing with Nissan Auto Nation in Kendall for 11 years and truly appreciate the excellent service! Thank you! Shelley Kolber [protected] [protected]@bellsouth.net

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2:50 pm EDT
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AutoNation unethical behavior

The experience of buying a car at your Autonation USA in Henderson, NV dealership changed from satisfied to very upsetting after we were handed the key to the 2019 Nissan Altima we purchased. At this point we were anxious to go home with our car. Unfortunately, we asked for a second key and that is when, Matt, the sales manager we had not met or talked with until then treated us unprofessionally - Very Unprofessionally. my wife felt treatened and we will not return this dealership again. If you are interested in knowing what happened, let us know as that will answer our thoughts on your customer service.

Marcel and Stella LaCharite

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9:05 pm EDT

AutoNation customer service in general

I bought a jeep compass in January of 2019 at the dodge dealership in NRH Texas. I have since called in more than a handful of times and have been sent to voicemails or just plain hung up on. I have left voicemails at numerous mail boxes and have never recieved a call back. Today may 16th 2019 after going through the same thing I asked for a store manager, I was hung up on transferred to no avail, and then a sales associate who told me her name was kassandra with a K, also with the worst tone of voice told me I was making her job "more difficult" because I chose to call back numerous times. While in reality I had been hung up on numerous times. After she hung up on me, I called back again she answered and asked me to come down there and meet her face to face? I guess she wants to beat me up. The reason I am calling is because I want to understand the extra warranty and add ons I purchased in the financing office and have never been able to do so. This is outrageous that I have had to go to such lengths to do this. My phone number is [protected] and I would like to speak with someone about any part of this. Thank you.

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12:23 pm EDT
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AutoNation treatment of customers and service

My husband and I have purchased 2 - F150's from this dealership. With both our 2016 and 2018 trucks we have had multiple issues and the problem in each case for each truck isn't just the fact that our brand new trucks are braking down and having issues and recalls, it's the fact that when you take your vehicle in to be fixed they do subpar work and either don't fix the problem or they create a new one. The Service Manager Mr. Don is a great person and always does whatever he can however the mechanics they have have bad attitudes and don't like to admit when they make a mistake and they don't like being called out on it either. They would rather put blame on our reaction and anger than accept responsibility. The mechanic accused my husband of threatening him which never happened, (we asked the GM to look at the cameras but he refused)The Service Manager Mr. Don Burt was present the entire time with the mechanic and my husband. If you call and speak with Mr. Don Burt and 904-536-4273 he can explain the situation. In reaction they have told us we can no longer be customers up there because we get too angry or loud. The only times we are angry is when the mechanics try to lie to us or the say they fix something and it's worse or not fixed. Which as a business owner ourselves seems absolutely 100% justifiable to me. Neither one of us have ever threatened anyone physically. That is absurd and slanderous of our character. We only ever asked to make right what was made wrong and it doesn't make sense that the Service Manager is okay with us but the GM has issues because he and the mechanic had a meeting and decided this without any input from the other person who was there. This experience has really left a bad taste in our mouth for Ford and it's a shame that Mr. Don Burt is the only one up there who takes the approach of putting himself in the customers shoes. We are truly disappointed and feel targeted because we simply don't accept lies and shotty work to be done on our vehicles. I would like to be contacted back ASAP.
Jamie Holton [protected]
Michael Holton [protected]

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3:41 pm EDT
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AutoNation ford autonation katy, tx. service department.

4/27/2019 @ 2 pm

Autonation Ford Katy Service Dept.

Representative: Cocheise

Very cynical attitude. For a problem that ended up being just a loose battery terminal, he wanted to charged me $280 just for two diagnostic. He wanted to split the problem in two different problems: (1) the car will not start and (2) the car jumps when the gas pedal is pressed .
Anybody that knows a little about cars, knows that both problems are related that only one diagnosis would have being enough...not to mention that a friend, over the phone, was able to tell me how to fix it. Please stop being cynical with your clients, that's all.

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8:58 pm EDT

AutoNation not receiving registration card, sticker number plate for used car.

Dear Sir/Madam,

I bought BMW 528, year 2015 on 16 February 2019.
VIN WBA5A5C56FD525182

It has been more than 10 weeks and the dealer has not submitted complete paperwork to DMV. Due to this registration card/sticker and number plate are not issued by DMV.
I tried to call so many times, text message and did emails but dealer is not responding with any.
DEALER #24906
AUTONATION HONDA COSTA MESA CALIFORNIA.

thank you
-Mohmmed shahid Saiyad

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6:15 pm EDT

AutoNation toyota tacoma

I purchased my vehicle on August 2018 and still have not received my permanent plates yet, now is also end of April 2019. I called the dealer that I purchased the truck. No F***king there willing to help me out. They kept transferred me to different people, and made me waited, listened to musics and leave the voice mail because the person I need to talk to is not there.

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12:59 pm EDT
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AutoNation bad vibration in the front end of my truck

At 20, 000 miles we noticed a vibration in the front end. 2016 Chevy 1500. I told Auto Nation, in NRH Texas, every time I took it in for an oil change. Never once was it mentioned to me that it could of been the tire balance when mounted, which we bought with the tires that were on it. Now buying a new truck, we thought it was a NEW truck, not going to pop up with any issues. I was just charged $180.00 for a test that showed that when the tires were mounted and " balanced", that there was Too Much grease used when done. The warranty does not cover that and I don't feel that I should have paid that, ( my husband, Jason, took itin), because I am buying a NEW Truck! It is not my issue that this happened! Auto Nation sold us a New Truck and I paid extra for more warranty. I am very, very, upset about this! I don't have the $180.00 to spend like I did without doing without or paying something else. We are trying to save and buy a house and that just took a Big Chunk out of us. This was a NEW Truck sold to us and at 20, 000 miles it had a front end issue not due to us! We were told we would have to take it up with the tire manufacturer or whom ever mounted them. Well we are buying it from your company, so it seems it is your problem that this should be taking care of by y'all not us.! I'm am just having a conniption fit over this! Please, please, check into this for me?

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Update by Janet M Hensley
Apr 22, 2019 1:01 pm EDT

Upset customer

Update by Janet M Hensley
Apr 22, 2019 1:00 pm EDT

Since 2017

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12:53 pm EDT
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AutoNation honda civic - 2018

Customer Service Dept:

I just left a vmail on the customer service line after previously leaving 2 messages over the last 6 weeks. My issue stems from the prepayment I made for servicing when I purchased/leased my 2018 Honda Civic at Hollywood Honda in April 2017. Unfortunately, I do not live close to the dealership but they assured me that I could take the car to any Autonation dealership (many of which are closer to my home). When I made the appt to visit the Ford-Margate a few months ago, they told that they didn't have Honda parts and that I shouldn't use after-market products for the servicing. None of the other Autonation/Honda dealerships are close to me, so I would like either a refund of my service prepayment or the ability to use it at Coral Springs Honda (which is a reasonable distance from my home).

Please have someone call me at their earliest convenience. My cell phone # is [protected].

Regards,
Gene Holzer

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Update by Gene Holzer
Apr 22, 2019 2:01 pm EDT

Correction - I purchased in April 2018.

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4:13 pm EDT

AutoNation general manager

Autonation General Manager Brad Irbsland should be investigated by AutoNation as well as local authorities in regards to his relationships with female staff under him. His behavior and conduct with female clients is disturbing and makes him a liability to AutoNation and a danger to female staff. If you or anyone you know has experienced any uncomfortable or inappropriate behavior at AutoNation Corpus Christi Texas. Please post your experience.

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12:31 am EDT
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AutoNation non manufacturers warranties

4/17/19
Window stickers on new 2017 Prius included ToyoGuard Platium, $699. and Appearence Protection, 3 yr, $499.
Then on the Retail Purchase Agreement they listed a service contact for $876., Maintainence $333., Appearence Protect, 3 yr, $499., and T&W STD, 5 yr, $439.
Seems like a lot of confusion and duplication of services and charges.
I questioned them on these items but never got straight answers and the brochures they gave me were not explicit about what was covered.
Unfortunately I moved from the Ft Myers area a few months after I bought the car and I'm now in New Mexico.

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6:02 pm EDT

AutoNation “value added” products

On June 16, 2016, Amanda Marlene Bass (now Amanda Free) purchase a 2015 Dodge Durango Limited AWD from AutoNation CDJR South Columbus. We are currently in the process of looking to sell the vehicle and as I was looking through the purchase paperwork I became alarmed at some of the extra products she was sold at the time of purchase. In total an additional $4370 in charges were added on to her purchase price and we have deep concerns over many of these products/charges. See below for details;
1. Paintless Dent Protection $599 - Upon researching this product we found that it is worthless at best and snake oil at worst. It is described as an insurance in case the car gets a dent. However the fine print indicates that the dent must be less than 4 inches and whatever hits the car must not be moving. This pretty much limits what is covered to things like a shopping cart or car door. These things are incredibly unlikely and I have only experienced this once or twice in twenty years of owning cars. Talking to a local business who actually provides this type of service I was told that this product is "not worth the paper it is written on" and that the insurance company almost always finds a reason to deny coverage. Furthermore the minor damage that is generally covered only costs about $75 to fix. This means that just to break even on what was charged you may have to have this happen up to 8 times. As I stated before I have not had this happen more than twice in 20 years. What is also alarming is that this product is advertised as a form of insurance. This is misleading to say the least. Insurance typically implies protection against something catastrophic happening especially in the context of insurance related to a car. This product would more accurately and honestly be described as a prepaid service. But why would anybody prepay for something like this to happen 8 times when it is so incredibly unlikely.

2. Theft protection $599 - Why would anyone, in particular somebody who has gap insurance, need theft protection. If a car is stolen the insurance company typically covers the value of the car and the gap insurance would cover the remainder of the loan. When a car is stolen if you do get it back there is a good chance that there are things wrong with it that you may not want to deal with. People who steal cars are not typically worried about taking care of them. Either way a person who has gap insurance has literally no liability and this product only benefits the car insurance company because it ensures they will not have to pay out. Why would the consumer be sold a product that protects the insurance company and does them no good.

3. Gap insurance $410 - comparing the rate to what a typical insurance company would cover reveals that it is many times higher and could be described as predatory. Further Amanda probably would have had no need for this product if all these extra charges would not have been added on.

4. Dealer Service Fee $599 - The idea that Amanda was taken advantage of in this way and charged a "Service" fee is appalling and adds insult to injury.

While we acknowledge that Amanda made the decision to agree to these things we still believe that she was taken advantage of in a massive way. At the time she was a single mom who had no experience with this type of stuff and was convinced by the salesman that these products were invaluable to protecting her investment. Nothing could have been further from the truth and it was completely confirmed when the local professional stated one of the products was "not worth the paper it was written on". The sales process that she encountered was predatory and at points the description of the products are misleading. In speaking to the division of AutoNation that handles the cancellation of these products I was even informed that not everyone pays the same amount for the same product leading me to believe those that are more informed probably pay less. I can only imagine that this leads to a process that is discriminatory of single women.
We are requesting that $3920 be credited back (minus any amounts that may have been credited back from cancellations that have currently been requested. The only product that is of any real value is the vehicle care program which was $450 and that has been deducted from the initial amount listed. While we have not researched all products listed we have done enough research to feel comfortable in concluding that it is likely that the others are worthless also.

Sincerely,

Tom and Amanda Free
[protected]

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7:24 pm EDT

AutoNation repair service

The Auto Nation Collision Center has been a nightmare to work with. They've had my vehicle since 2/7/19 and it is now 3/18/19. I leased my vehicle from House of Imports on 12/31/18. On 2/2/19 a large tree branch fell on my car causing major damage to the hood, right rail, and right side mirror. I took my car in on 2/7/19 but before doing so I called to make sure they had the bandwidth to take on my car. I spoke to Jong Park and was assured that they had time for the repairs and asked how much the estimate was on my car. Approximately 2 weeks later I went to pick up my vehicle on 2/23/19 after speaking to Jong Park the day before. I arrive and the director Morris Lawrence greets me…he has no idea what was done to my car as we are going over the repairs he is flipping through the repairs report. I ask him to test out the right side mirror which was damaged by the tree and low and behold it does not fold inward. Apparently they had installed the incorrect mirror! A few weeks later I call to get an update and Morris tells me that it is the Mercedes manufacturer sending the wrong parts and that they would have to keep ordering as many mirror until the correct one arrived. I said to him that there had to be a more efficient way to solving this problem. A week later I call back and Morris tells me that they got another mirror that this time it was one with a camera that also didn't fit my car. He tells me that he has made the "executive decision" to rework the wrong mirror using the motor from my damaged mirror to function like my left side mirror. Keep in mind my insurance had already paid the collision center for all the repairs so the fact that they were trying to cut corners and give a wrong mirror only to expedite the process was totally unethical! Weeks pass by no communication unless I call yet never any answer besides there is nothing we can do it's up to the manufacturer to send in the right part. Morris kept pressuring me to take the car as is with the wrong part and I declined as they were already paid for the job and the car was not completely repaired. On 3/7/19 my boyfriend went to the collision center to get answers only to get the same answers as I got. As he is walking away he notices a dent on the side of the vehicle that they missed. Morris agrees to take care of it. I end up getting involved with the dealer at this point as I was not getting an ETA from the collision center. On 3/15 my car is finally complete with the correct mirror. As I inspect the car one last time I notice 2 dents on the frame where the vehicle was damaged by the tree! This area had been worked on yet the dents (very noticeable) were not fixed! This repair shop has failed to provide quality service on all levels especially in quality of repairs and decision making. I will never use them again for any of my vehicles. At this point they still have my car and all I need is for them restore my car to its original state. I need you Auto Nation to take the appropriate measures against this shop as they are also representing you!

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7:44 pm EDT

AutoNation sales

Today I visited AutoNation Toyota Fort Myers in order to purchase a2019 Toyota Landcruiser 6156 4dr. My family and I were very well received and consulted by the salesman Hank Simmons and Ms. Miguelina Stebbins.

We decided to buy the Land Cruiser and Ms. Stebbins introduced my family and me to the General Sales Manager Dean Snell. Mr. Snell welcomed me unwillingly not even looking at me and when I told him that I am in love with the Land Cruiser he answered offensive and discriminatory "well, I have seen many visitors loving this care and I saw them never again". I am a cash buyer and beside the Land Cruiser, I wanted to buy a 2019 Toyota Corolla Hatchback for my 17-year-old son and 2019 Toyota Avalon Hybrid 3607 4dr.

When I noticed the comment of Mr. Dean Snell I immediately got the impression that Mr. Snell thinks that I am a speculator and impostor pretending to buy a car in order to get a free test drive!

Very offensive and unprofessional the behavior of Mr. Dean Snell. If I would see one of my employees treating my valuable customers this way, I would fire this employee immediately!

Behind us, there was another customer from Switzerland who wanted to buy a Toyota Highlander and he witnessed this situation, this gentleman left the store and told us, he will not buy anything from a company which General Sales Manager is offending customers like Dean Snell did.

Now, I have to admit that Mr. Simmons and Ms. Stebbins were extremely nice and professional and apologized in a very diplomatic manner. They possibly saved this deal for AutoNation. We will consider buying but today we did not, thanks to Mr. Dean Snell!

By the way, Mr. Dean Snell did say goodbye coldly, uninterested and discriminating.

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2:56 pm EDT

AutoNation service

I was very happy with my purchase even though there was a problem, it was covered under the factory warranty. I purchased my vehicle on 17 december 2018 and have not received my permanent plates yet (19 feb 2019 now) so I am driving around on expired temporary tags. I called a few times, in the past the dealership has issues new temp tags so I don't get pulled over (twice now for expired tags). Although I have not received a ticket yet, I don't feel hopeful about the next time. They said they don't do temp tag extensions. So what am I supposed to do? I don't have plates yet and the temp tag is expired. No one seems to know, or care. I bought a great car, good deal, good salesman, this is a very frustrating situation.

Edit: it has been three more weeks (mar 2019), having visited the secretary of state in michigan twice, they told us that michigan has no record of any taxes paid for my vehicle, so where did over $2k go? They only sent the bank (lien holder) a copy of the front of the title, which is fine for the bank but the sos will not accept that. So I still cannot register this vehicle, I still have expired temp tags on my car!

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AutoNation Customer Reviews Overview

AutoNation is a leading automotive retailer that offers a wide range of new and used vehicles, as well as financing, maintenance, and repair services. The company has received numerous positive reviews from customers, highlighting its exceptional customer service, knowledgeable staff, and high-quality vehicles.

Many customers have praised AutoNation for its hassle-free buying experience, with several reviewers noting that the sales staff was friendly, helpful, and not pushy. Others have commended the company for its transparent pricing and willingness to negotiate, making it easier for customers to find the right vehicle at the right price.

AutoNation's service department has also received high marks from customers, with many reviewers noting that the technicians are skilled and efficient, and that the service is completed in a timely manner. Additionally, the company's online scheduling system and shuttle service have been praised for their convenience and ease of use.

Overall, AutoNation has established a strong reputation for providing exceptional customer service and high-quality vehicles. With a wide range of options and a commitment to customer satisfaction, it's no wonder that the company has received so many positive reviews from satisfied customers.

AutoNation In-depth Review

Overall Rating: AutoNation is a highly reputable company that offers a wide range of services and products. With their commitment to customer service, competitive pricing, and quality products, they have earned a strong reputation in the industry.

Company Background: AutoNation is a leading automotive retailer in the United States, with over 300 locations nationwide. They have been in business for over 20 years and have established themselves as a trusted name in the industry.

Range of Services: AutoNation offers a comprehensive range of automotive services, including new and used vehicle sales, financing options, vehicle maintenance and repairs, and parts and accessories. They cater to a wide range of customer needs and budgets.

Customer Service: AutoNation prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers and ensure a positive buying experience. They prioritize customer satisfaction and go above and beyond to meet their needs.

Pricing and Value: AutoNation offers competitive pricing on their vehicles and services. They strive to provide customers with the best value for their money, offering fair prices and transparent pricing policies. Customers can expect to receive high-quality products and services at a reasonable cost.

Quality of Products: AutoNation is committed to offering high-quality products. They carefully select their inventory to ensure that customers have access to reliable and well-maintained vehicles. Their certified technicians also ensure that all vehicles undergo thorough inspections and repairs before being sold.

Website Usability: AutoNation's website is user-friendly and easy to navigate. Customers can easily search for vehicles, schedule service appointments, and explore financing options. The website provides detailed information about their products and services, making it convenient for customers to find what they need.

Online Reviews and Reputation: AutoNation has a strong online reputation, with many positive reviews from satisfied customers. They are known for their honesty, transparency, and commitment to customer satisfaction. Customers can trust that they will receive excellent service and high-quality products.

Warranty and After-Sales Support: AutoNation offers comprehensive warranty options on their vehicles, providing customers with peace of mind. They also provide excellent after-sales support, including maintenance and repair services. Customers can rely on AutoNation to take care of their vehicle needs even after the purchase.

Environmental Initiatives: AutoNation is committed to environmental sustainability. They have implemented various initiatives to reduce their carbon footprint, including energy-efficient facilities, recycling programs, and promoting eco-friendly vehicle options.

Community Involvement: AutoNation actively participates in community initiatives and supports various charitable organizations. They believe in giving back to the communities they serve and making a positive impact.

Accessibility and Convenience: AutoNation strives to make their services accessible and convenient for customers. With their numerous locations, extended hours, and online services, customers can easily find and purchase their desired vehicle or schedule service appointments at their convenience.

Transparency and Honesty: AutoNation values transparency and honesty in their business practices. They provide customers with all the necessary information and ensure that they are well-informed throughout the buying process. Customers can trust AutoNation to be upfront and honest about their products and services.

Additional Features and Benefits: AutoNation offers additional features and benefits to enhance the customer experience. These may include perks such as complimentary vehicle inspections, extended warranties, and exclusive discounts on maintenance and repairs.

Conclusion: AutoNation is a reliable and customer-focused automotive retailer. With their wide range of services, competitive pricing, and commitment to quality, they provide customers with an excellent buying experience. Whether you're looking for a new vehicle, maintenance services, or parts and accessories, AutoNation is a trusted choice.

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Contact AutoNation customer service

Phone numbers

+1 (877) 253-4239 +1 (425) 452-3229 More phone numbers

Website

www.autonation.com

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