The complaint has been investigated and
resolved to the customer's satisfactionResolved Asus — bad service
resolved to the customer's satisfaction
To ASUS customer service manager:
Hi, I'm Wayne from Malaysia. I would like to complain that your Malaysia base service center totally provided me bad services. I've sent my Asus Laptop F3SV which is under warranty to your services center due to mother board problem. Your guy promised me I can get back my laptop in 1 week time. But now I've been waiting for 3 weeks, I still haven't get back my laptop. Your guy said still need to wait few more week due to no stock in mother board. What is this #ing service?.. Your Asus is big company, don't tell me even 1 mother board you don't have stock.in this 3 weeks time, i'm not able to do my work without my laptop. I'm really angry with this. Hope you will take action. Or even better you can replace a new laptop for me if you still want me to wait.!!