SUBMIT A COMPLAINT

Aspen Dental Managementmy children copies of their xrays was given to someone else.

1
C Sep 11, 2018 Review updated:

Sept 11 2019, I called Aspen Dental in Warner Robins, ga to request a copy of my three children xrays. I was told they will make a copy and I can come pick them up. I came to get them about 2 hours after I called however when I arrived, I was told that someone had already picked them up. Im like how is that possible when I didnt send anyone to picked them up and how did they get them without showing an ID to prove who they were. The rep at the desk could not explain this. Now someone in GA has access to my children personal info due to the fact the Aspen did not use proper sercuity measures to protect their personal info.

Responses

  • Oh
    ohflga Oct 08, 2018

    This is a HIPPA violation. Please file a report with the Office of Civil Rights. They handle HIPPA violations. Easy to do on their website.

    0 Votes

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