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Ashley Madison review: misleading information / poor customer service

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12:00 pm EDT
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Unsatisfactory purchase ($249), tried to resolve but have not been satisfied by company. misleading information.

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Apr 29, 2015 5:09 pm EDT

First, Martin and Cole can go blow themselves. If I led the pathetic, boring lives with undoubtedly fridged wives I'd be inclined to put a gun in my mouth. Climb into a time machine and go back to a 19th century Puritan community. Second, many of the profiles are incredibly false and misleading. Take first and foremost the obvious "plants", those with the glamour shots pictures who'd have no problem getting laid simply by walking out their front doors. But now it appears they've advanced their gimmicks to make you spend points. Twice now I've contacted ladies (on my dime, of course) who appeared legitimate and local, only to have their locations magically change after a couple emails to several hundred miles away. I'd like to think this is an AM scam and that they have no idea, but who knows? If they wonder why a guy several states away is contacting them, it's because for a few days they were listed as just around the corner to, it appears, contact them and waste those points. If their profile seems too good to be true, it's probably not true.

Oct 08, 2010 4:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Ashley Madison have the worst and most devious Customer Service of any company I've ever dealt with. When you question a payment with them they virtually threaten to reveal your membership of their site by sending a statement to your home address. This is patently designed to put people complaining. Not to mention that their advertising statements are spurious. The male:female numbers they claim are false in that a vast majority of their female profiles are faked by the company. They use every nefarious marketing trick in the book to extract maximum dollar from the mugs who sign up. Automatic re-billing, fake messages etc. The Ashley Madison operation is one big scam.

Oct 07, 2010 12:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Exactly what I was going to say, Allan. Sounds like instant karma.

Oct 07, 2010 12:11 pm EDT

quit cheating on your spouse and you will have no worries...

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79 complaints
4 resolved 75 unresolved

Ashley Madison contacts

(added by reviewer)
Phone number
Ruby Inc., PO Box 67027, Ontario Canada