Ashley Madison
Reviews and Complaints

I've been married for a little over 11 years now, and while I love my husband and our two kids, I have to admit that the passion between us has faded over time. It's not that we don't love each other anymore, it's just that life gets in the way sometimes. When you have kids, it's hard to find time for each other, and when you do, you're often too tired to do anything other than sleep. I have a high sex drive, though, and I need more than that to feel fulfilled.

At first, I thought I had two choices. I could either leave my husband and try to find someone else who could satisfy me, or I could try to find a way to meet my needs outside of the home in a way that wouldn't hurt my family. I didn't want to leave my husband, though. I love him and our kids too much for that. So, I started looking for other options.

That's when I discovered Ashley Madison. It's a website that's designed specifically for people who are looking for affairs. I was hesitant at first, but I decided to give it a try. I created a profile and started chatting with guys. It was exciting to talk to someone who was interested in me and who wanted to make me feel good.

I've been using the website for a while now, and I have to say that it's been a lifesaver. I use my work laptop to access the site, so my husband has no idea what I'm doing. I chat with guys, do webcam chats when I can, and I've even met a few men in person. I know it's not the most moral thing to do, but it's what I need to feel fulfilled.

I'm very selective about who I meet, though. Some guys are lazy and boring, and they just send copy-and-paste messages to everyone. Others are creative, funny, and interesting, and they take the time to get to know me. I find that if I stick with the second type of guy, I can trust them more.

I know that what I'm doing isn't right, but it's what I need to do to stay sane. I love my family, and I don't want to hurt them. I just need a little something extra in my life, and Ashley Madison provides that for me. If you're in a similar situation, I would definitely recommend giving it a try. Just be careful and make sure you're selective about who you meet. You don't want to get caught and hurt your family.

On June 7, 2023 I tried, in vain, to change my password. I was told I would be sent a code to effect the change and when this 'code' arrived, I hit the password 'reset' button and was sent to a page of womens' profiles. THIS HAPPENED 7 TIMES. I tried calling (4 times) and was told that there was no one available. I want to cancel this 'service', for lack of a better word, due to the unresponsive nature of this so-called subscription.

USER NAME: slpwlkr

I am a genuine, real lady who created a new account with Ashley Madison. I was on for a few months, then all of a sudden my account was suspended. I created a new account and after less than 2 months, my account was suspended. I've emailed [protected]@ashleymadison numerous times with absolutely no response. I created a new account again, uploaded a picture, started my bio, then all of a sudden the account was suspended. My first two accounts did quite well with messages and conversations so I know AM was making money on the men.

A couple of days ago I signed up cause the wife and I decided it would be fun. This morning I finally caved and bought credits to actually message women. Then my account got suspended. I tried logging in through the website and my IP address has been blocked. Seriously glad I only paid 13 for the 50 promo credits...but seriously how the hell are you going to block/suspend my account without even giving me an opportunity to use your service?

This company charges outrageous prices for credits to which they give no instructions as to how they are spent. I was not aware they charge, by default, a premium message rate and you have to physically choose normal message. Needless to say I burned through credits unknowingly and come to find out all of the ones I contacted were bots. This site also throws fake accounts at you hoping to get you to use credits to receive messages. When requesting a refund they offered to prorate my 8 credits back and would not provide anything other than an automated email. Scam!

Ashley Madison is the biggest scam I have came across and the worst part is despite of so many support messages and email, and getting NO RESPONSE.

Firstly, I bought $64.99 credits, and they charge one-off fee for mobile service which is $24.99 and charged me in total of $89.98 for 100 credits.

I have had received few messages and I collected it for 5 credits, and realised they were scam. After which, I tried to respond to see the ones which seemed reasonably legit profile, and without my attention they were sent as 'Priority Message' which used 13 credits.

Within 5 minutes, my credits were all gone and fake profiles kept messaging me. So then I tried calling them but there is no contact number provided. I then tried to email them several times but no response.

Instead, after all this Ashley Madison had audacity to temporarily suspend my account. WORST COMPANY EVER! Female users don't spend money while the male users do to view and send messages from fake profiles.

WHAT A JOKE!

Hello Ma’am,

My name is Fina, I have been using Ashley for a month now. I have never asked anyone for money or anything like that, I have followed the rules and you can check my account Finna j, but for a reason I don’t quite understand my account is kicked out, am not sure what to do, this is the second time it has happened. 

Please help me look into this, the person am speaking to doesn’t want to help for reasons I can’t explain. I’ll appreciate your help.

Thank you

Finna.

I have been on this site less than 2 days and suddenly, I'm blocked or suspended. I have not done anything wrong! They say it will take 5 business days to fix. Nothing. I tried another account, well, they blocked that too. Just as I was getting acquainted. I've read other complaints by women that have had the same issue. I have done no solicitation, no going to other chat sites, I got one email from someone. So, come on, this issue should be able to be fixed in less than a couple hours and the don't take phone calls.

I have just joined Ashley Madison. I am a chubbier girl and this is the only reason I can assume my account was suspended. I read all of their terms and conditions and I broke none of their rules. There is no genuine reason for my account to be suspended. This just seems like a prejudiced company that they have no interest in having girls who dont fit their standards on their site.

I had signed up as a new member and received 200 points. I accessed their online service and what was advertised as a dating site was not at all what was actually on their website. The few members I had expereiced there after using 63 points were scam members (Africa) and cam entertainers who were not real and not there for the site's intension.

I had disputed through the charge through PayPal the amount of $59 until I could get the issue resolved or refunded through Ashley Madison.

The Ashley Madisin customer service informed me that they could not resolve the matter unless I closed the charge dispute. In the meantime my Ashley Madison account was locked and it could no longer be accessed. My remaining 137 points and service was unavailable.

I went and closed the dispute and then two days latter I received an email from Ashley Madison customer support that they won the dispute and they will not give a refund. On top of that my account is also unavailable, the remaing points I had could not be accessed.

So Ashley Madison has not only commited deception but also fraud and theft.

A 29 year old woman from manhattan contacted me on this app. She wanted to

Have online sex with me before committing to a relationship. She apparently recorded the whole thing and threatened to send it to all my contacts on Facebook this would of devastated me so she initially wanted $1500

Which it was agreed that I only had to pay $500. After I wired $500 to the Philippines she came back and demanded another $350. I’m a widowed male just looking for a relationship. You can’t trust this website.

I’ve recently joined this site in hopes of finding a good friend. At first I was not very responsive, but lately I’ve been talking to some nice people on there. I do not know what I did, but when I shared my contact information with someone I got suspended! Is that a rule I missed? Was I not supposed to share that? I’m so frustrated because I’ve tried to make another account, and it was rejected too! 🥹

I am a genuine female that was using the site. Was on it for a week and got suspended without warning or reason. I did not breach anything in their contract. I just turned down a lot of men that I didn't find attractive. I was engaged in conversation with a few and out of nowhere got suspended. I am very concerned that this site is a scam to make as much money as they can off of these desperate men looking for relationships. They let attractive females like me go on the site and lore men in so they use a bunch of credits and make themselves money, then when I turn down a bunch of people they suspend me. I think it's a discrimination case against women to be honest. They are using us like hookers and they can get away with it because obviously we are looking for discretion and relationships like these... Like who is ever going to get an attorney and come after them for blatant discrimination. It's really sad because I've used their site before without problems. I just want to know why they suspended me when I did nothing to break their contract. A lot of us don't have another site to go to. I just feel like it's a scam and desperate men are being extorted essentially. Going to have to find another platform.

I had an acct recently suspended I'm not sure why but I'm trying to fix it I accidentally had 2 accounts when j made the first I couldn't get in I made another and could I'm bad with remembering username and passwords. If possible please unsuspend...thank you I'm really not sure what I did other than that but today is 12/30/22 and I realized it around 11am..people have asked about kik I always say I do not use that or snap .

I tried contaxting them right away. It takes 5 business days to grt anywhere with the customer support. I deactivated my account and it somehow appeared yesterday and the man I was seeing left me because of it cuz he thought I was looking again. I wasnt! I didnt reactivate my account! I dont know what happened but now I lost someone I cared about because of it. This is ridiculous and I am super upset that this happened.

Use it only if you really enjoy erratic Chats at an extremely high rate. Even though it took me awhile I found a better alternative:

AdultsFinder.club

Never had this much success with a dating site ever in my life! you won't meet so many chicks on all other platforms. The main thing is to use it correctly - just use search filters, there are many options there. The reply rate is very high. By the time I get home I usually have at least 5 replies. I had 2 dates last week and both of them were hot and spicy just what I was looking for. But apparently it's not something you can easily find an AshleyMadison. AshleyMadison was a totally useless money-draining experience.

My account was abruptly suspended without being given any information as to why. This has actually costed me a relationship that I spent weeks developing. I have always been a respectful user. From other reviews I have just read this seems to be a common problem for female users. It is a well known fact that the number of male users far out weighs the number of females. Therefore the site is happily taking the money from their male users and at the same time...randomly eliminating female users for no reason. Men are paying good money to use a site that is manipulating these clients and limiting their chances to find what they are looking for.

Gentleman,

As you all know this site is a money making scam.

I can't say, but there may be a few real people out there.

Before you spend one credit messaging someone:

1 - Look at and SAVE on clear profile picture.

2 - Crop it down to a nice portrate sized photo.

3 - Go to: https://www.reverseimagesearch.com/

4 - [Upload Image] - Green Button

5 - [Search Similar Images] - Blue Button

6 - In [Results] click [Check Images] under Yandex

It may not find any matching images, but when it does, it is blatenly obvious that they have snagged these photos from: Instagram, Facebook or other WebSite if they photos are on a professional WebSite.

It is rediculous that Ashley Madison does not validate images and check them against a REVERSE IMAGE SEARCH.

They don't want use men to learn and shy away from the site because the would lose revenue.

I'd only been on actually Madison for a couple of days I was talking to some people and we met up and there was some really nice people that I met. Then suddenly I try to get back on with no reason they have temporarily suspended my account I'm not able to get back on now and talk to the friends that I had met I'm very upset because there was nothing that I've done I am a 56 year old female can you please just

I signed up and paid for an Ashley Madison membership but am not able to communicate to perspective contacts. In trying to communicate, expensive "credits" are used with absolutely no communication or contact with others in the Ashley Madison member system. It looks as if I will spend around $200 for nothing. I complained to Ashley Madison Customer Service by email, phone mail, and speaking with them at length. They told me my problems were resolved but I still con not communicate with others in the program.