The complaint has been investigated and
resolved to the customer's satisfactionResolved Ashley Furniture — terrible company
resolved to the customer's satisfaction
Ashley Furniture in Fairfield CA has failed to deliver a China Cabinet. We ordered the China Cabinet on 26 July 08; for delivery on 31 Aug 08. When it did not arrive we called Ashley Furniture and were told that it would not be here until the 8th of Sept and would be delivered on 14 Sept 08 prior to 1 pm. When it again did not arrive we called and were told that it would not be delivered because it was broken. After several phone calls and a trip to Ashley Furniture store in Fairfied, they said it would be another three weeks before they could deliver another one. We were called on Fri. the 3rd of Oct that it would be delivered on Sunday the 5th of Oct. On 5 Oct we were told that again it would not be delivered because a piece was missing. WE have again called the Fairfield Store about the latest problem, and we did not received a solution to the problem. I would not recommend Ashley Furniture to my worst enemy.
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