Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Furniture Stores Art Van Furniture 4612 Baldwin Rd, Auburn Hills, MI, 48326, US
Art Van Furniture company logo
Art Van Furniture
reviews & complaints
Art Van Furniture company logo

Art Van Furniture

4612 Baldwin Rd, Auburn Hills, MI, 48326, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.artvan.com
Phone number
+1 (248) 874-1981
Category
Furniture Stores
Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 10:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
9:00 am - 9:00 pm
Sun
10:00 am - 9:00 pm

Art Van Furniture reviews and complaints 1

View all 132 complaints
ComplaintsBoard
R
1:40 pm EST

Art Van Furniture - customer service/delivery

Possibly the worst customer service I have ever received from a manger. Chuck H. in Romulus failed to call me back after his team did not follow delivery protocol. Every shipment is required to have a 30 minute call prior to arrival from the drivers. The call I received was the truck was already on site for delivery from the warehouse dispatch. At that time I rushed (20 minutes) home and to my surprise the truck was already gone. I spoke to Chuck H. after this occurred. Chuck let me know he couldn't guarantee anything and would call me back. Its now been almost 3 hours and still no phone call back and no reply to VM. I was told by Erika at the Pontiac location, Chuck is a very busy man. I let Erika and Chuck know when I spoke with him the first time, I would be returning all furniture I bought since this is the second missed delivery for this shipment. Both Art Van employees said "ok". Guess they don't need customers and love bad advertising.

Read full review of Art Van Furniture
Hide full review
Helpful? 0 0
Share
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.