Appliances Featured Reviews
USAProCom - Service and parts
Bought a ventless gas heater and a part was broken in box. Called customer service and was told would have in 3 days. Nothing came. Called back and told backordered be a week or so. Called in weeks later, same story. Called today and was told part not available til summer. Who needs a stove thermostat in the summer. Will never buy off this company again...
Read full review of USAProCom and 2 commentsThermodyne Systems - Rip off wind turbine ebay
Just a word of warning her for those of yo considering buying the Thermodyne Systems Ebay bargain wind turbines BAD IDEA. These products are completely falsely rated so blatantly that a feel stupid for even buying them. The products promise between [protected] watts typically but fail to so much as turn unless the wind blows hard enough to make the thing...
Read full review of Thermodyne Systems and 2 commentsVitamix - failure to honor lifetime warranty
I purchased a Vita mix Maxi 4000 in 1990 maybe 1991. I paid a highly inflated price for the blender because it included a lifetime warranty. In 2004 I had a blade assembly replaced under the lifetime warranty. I called today to have a dome gasket and blender spout replaced and I was informed there was no such thing as a lifetime warranty. They told me they...
Read full review of Vitamix and 1 commentAvalon AGP Pellet Stove - replacement parts and noise
Travis Industries, manufacturer of the Avalon AGP pellet stove, refuses to sell any replacement parts on line. While cleaning our stove as part of regular maintenance, my husband accidentally tore the fragile aluminum foil flex hose on the outside air intake. Travis Industries requires replacement parts to be purchased from their dealers, but the dealer who...
Read full review of Avalon AGP Pellet Stove and 1 commentSoleus Air - Faulty operation
I purchased a portable air conditioner and heater model PH3-12R-03 from Fry's Electronics and although the unit cools the air, it leaks water all over the floor. It is supposed to disburse the excess water through evaporation, but it doesn't. Excess water is supposed to drain from a build-up pan, but it doesn't. Instead it just sits there and leaks all over...
eComfort.com - Extremely dissatisfied customer
The “company” eComfort has got to be one of the worst vendors I have ever dealt with in my lifetime. On 2/17/14 before I even placed my order for the humidifier I called to find out if I placed the order that day when I would expect the shipment on my dock, I was informed that the item was not in stock at eComfort’s location but in stock with their vendor...
Read full review of eComfort.com and 1 commentGe Ice Maker Auger Wr17x11705 - Cheap plastic breaks a lot.
I got a new GE Side By Side Refrigerator in 2010 the Ice Maker Dispenser worked for 4 years the one of the plastic blades on the auger broke and the ice maker would not function anymore. I got a original GE part listed above. Installed and it worked a little less than two months. I looked for entire replacement made out of metal (won't break) but none...
Read full review of Ge Ice Maker Auger Wr17x11705 and 3 commentsVerimark Genesis Advance Steam Iron - Does not steam like it used to
Mrs Van Rensburg + Send the iron back to Game -Parow - purchased 26/09/2013.Returned it 21/03/2014 for repairs they said .Was ph on [protected] to collect it.nothing was said by the unfriendly saleslady, just a message at the back -- No spares +Mr Deon van der Mescht of Verimark to decide if iron must be exchanged or forwarded to Verimark JHB for...
Read full review of Verimark Genesis Advance Steam IroniHeater - Does not work
I purchased an iHeater in 2013. The power switch broke and instead of the company fixing it, they sent a new one to me. I told them I wasn't sure I could do this myself; I was assured it was "a very easy fix." After receiving the new power switch and changing it out, my iHeater did come on and immediately sparked and burned, rendering it useless. Thi...
Read full review of iHeater and 3 commentsAvalon AGP Pellet Stove - Unreliable Pellet Stove
We purchased a AGP Avalon pellet stove around the Thanksgiving 2013 time frame from a dealer in Bowling Green KY, the stove worked fine for about two weeks or so then began shutting down every 3-4 days and progressively got worse. I contacted the dealer right away and they just were not sure what to do other than talk with service folks back in Washington...
Read full review of Avalon AGP Pellet StoveWater Heater - WATER HEATER
I CONTACTED AHS FOR MY WATER HEATER NOT WORKING AS WELL AS IT USED TO. THE PLUMBER CAME AND SIMPLY TURNED UP THE SETTING ON THE HEATER TO HEAT THE WATER AT A HIGHER TEMPERATURE. MY POINT IS, THAT IF THE WATER HEATER HAS BEEN WORKING WELL AT THE SAME SETTING FOR THE LAST 7 YEARS BUT NOT WORKING WELL NOW, THEN OBVIOUSLY THERE IS SOME HARD WATER BUILD UP IN IT...
Read full review of Water Heater and 1 commentGree/stericycle Dehumidifiers - Recall $ less than cost
This fall I was surprised to hear of the recall on Gree dehumidifiers. I checked, and sure enough mine was included in this huge recall. I received the recall packet and gathered the required stickers for their recall. I even cut the cord and sent them the piece in their envelope, as required. Imagine my surprise when I received my recall check for $50...
Read full review of Gree/stericycle Dehumidifiers and 16 commentsGE microwave oven wall unit - Rusting, enamel chipping, paint peeling
Purchased this GE unit less than three years ago. Enamel chipping, paint peeling, rusting. Called consumer complaint dept and was told to stop using immediately (arcing is dangerous) and they would provide a replacement unit for $800 ( originally $2400) if I would commit within 7 days. Could not simply give me a new unit since I did not purchase extended...
Vissani - Wine cooler
My husband I received a Vissani Wine chiller that was bought from home depot in August 2012- the extened warranty was also purchased. The wine chiller went out in December 2012, it was still considered under the manufacturers warranty, however they have been giving us the go around ever since the initial contact. Not to mention if you go www.mcappilance.com...
Read full review of Vissani and 5 commentsemerson cf450 - not freezing
2/10/2013 we found out the freezer stopped working. All food spoiled. The compressor is not coming on. It is only 1.5 yrs old. Very disappointed.
Read full review of emerson cf450 and 1 commentPRN Appliance - Very rude and shoddy work
Very rude in behavior and we believe (being investigated) that his hurried work (complaining about a caged locked dog the whole time) has caused a leak with our dishwasher. Without alot of details he said he would come back to investigate. On that day we didn't hear from him and when called, he basically said he wasn't responsible and was not coming back...
Read full review of PRN Appliance and 1 commentfeather river doors - junk doors by feather river
Customer service a this home depot sucks i ordered a door on 12/03/12 from there vendor feather river. My ordered finally came in on 1/04/13 however it came in damaged so a new order was placed which upset me because it set me back on trying to finish a baby's nursery before my daughter is born on Feb 4. A few days after i receive a call from home depot...
Read full review of feather river doors and 1 commentLiebherr - Malfunction
No answer from Liebherr after two messages to the company in the US and Germany - Can you help? I have purchased a Liebherr fridge (29 inches wide) in July 2008 and it is now the second time I have issues with the product. - the door handles broke again. We have no kids no it is not a question of misuse. A friend of ours has a similar product and never...
Utica Boiler - defective product
Don’t buy a Utica boiler! I bought a high end, 90% efficiency cast aluminum Utica UB90-150 boiler. Installed in September 2010. Soon we discovered an internal gas leak, promptly fixed by installer, but very dangerous and should never happen. 2 years later, the main cast aluminum heat exchange unit developed a water leak right in the middle of the main...
Read full review of Utica BoilerUS-Appliance.com - It's a very bad experience and won't use them again
I ordered two range hoods, one of them is a Kobe brand. At the time the site said they carried them and charged me money. I didn't receive anything for over a week and then they sent me a note asking me to call them. It took me 3 days to finally get through the waiting and spoke to some one. I was told then they couldn't find me the Kobe hood. When I told...
Read full review of US-Appliance.com
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