A.P.I. Alarm review: Horrible customer service

I received a Welcome email from them on Mon. Oct. 20th, as we are new customers since the Bell buyout/takeover. Whomever sent the email, did not BCC over 250 new clients and therefore shared personal information with everyone! The email was signed by the President Josh Garr, so clearly someone doesn't know how to send an email. After this, I have tried calling them literally over 50 times, and no one answers any of the customer service numbers. I have also left 2 voicemails. I have also received 2 emails saying that I paid my account via cheque, which I never gave them one, and I have only paid one bill through the Bell account, which also makes me very suspicious of their accounting department and possible fraud, as there were things to click in the email. I am cancelling my services. They clearly don't know how to run a business and have no customer service skills whatsoever.