Anne Kleinwatch stopped working

This review was posted by
a verified customer
Verified customer

I have purchased a ladies watch model no AK1018RGBKJ worth Rs. 10499/- on 26 April 2017 from Shoppers Stop, Elante Mall, Chandigarh but after 3 months it stopped working. On 4 september 2017 i submitted the watch to Shoppers Stop, Pavlion Mall, ludhiana for repair. They gave me 20 days time to return the watch and a goods acknowledgement note Sr No. 539 but more than a month has been passed and still i havn't heard from them yet. This irresponsible behaviour was not expected from a well established brand like you. I have been very disappointed by both the quality of the product and the service provided by you. Therefore i request a brand new watch to resolve my issue.

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