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Home Unauthorized Charges Ancestry credit card fraud

Ancestry  -  credit card fraud

D
Author of the complaint
11:10 pm
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I was not satisfied in the services (ancestry.com) after a few months, and cancelled the subscription (i have the cancellation). they have continued to charge my credit card each month (shame on me for not noticing) for $29.95.

I phoned them, and was 'blown off' (they would not escalate my call). They gave me an address to send my complaint to

I would not reccomend this company to anyone.

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Did you get a 7-digit cancellation number? If you didn't, then you didn't finish the cancellation process. See this site for an (unofficial) tutorial on how to cancel: http://www.familytreeshortcuts.com/avoiding-issues/scam-exposed-here-cancel-and-you%e2%80%99re-good/

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102 complaints
17 resolved 85 unresolved

Ancestry contacts

(added by reviewer)
360 W 4800 N, Utah United States
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