Amscotputting money on prepaid card

This review was posted by
a verified customer
Verified customer

I obtained a prepaid credit card because if emergencies come up they are needed. What I went through making a deposit to the card was complete hell. They questioned every use and today I had to show bank statements and legal documents/trust documents and paperwork showing I had a death in the family to prove why I had money in my bank account. It was very insulting. I had my driver's license, my card, my pay stub and even after looking at the trust paperwork and legal documents they still had the balls to ask how I was related to my great aunt who passed away. So I also showed them my stepmother's death notice too as I am an heir. By the time I left the poor woman was apologizing for what the main office was making her do. I have one bill to pay with this card then no more with Amscot. I will pay for money orders and go through other currency companies.

Comment Guidelines

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.