Menu
Write a review
File a complaint
AMPM.com

AMPM.com review: Refusal to give air based on race

C
Author of the review
12:48 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

On December 14, 2020 around 5pm my friend went into AMPM to purchase gas. She put $5 on number 5 and was not given a receipt. Consequently, when I went in to speak to AMPM employees to get air, they refused service. Kimberly told me that she felt like I was lying because I'm black. At that point, I went out to my vehicle to grab my phone to record. Kimberly and another employee who refused to give me her name, nor did she have a name tag visible, kept refusing service. When I learned that my friend had already put the money in the machine for air, I asked Ms. Kimberly if she can refund me, she told me that it wasn't her "damn problem." I also asked my friend to come in so that they can verify that she purchased gas since she was not given a receipt. Even after they acknowledged and confirmed that my friend purchased gas along with cigarettes, they refused. I feel highly discriminated against, insulted and humiliated. I feel like these employees should be fired. Especially considering that they kept instigating, were yelling and cursing in front of customers, one of the employees did not have a visible name tag and refused to give me her name, and they based their decision to give me air on my race.

0 comments
Add a comment

More AMPM.com reviews & complaints

AMPM.com - assistant manager cursing at employee in front of kids 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AMPM.com - arco am/pm & bp consumer relations 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
AMPM.com - faulty cash payment machine
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all AMPM.com reviews and complaints
  1. AMPM.com Contacts

  2. AMPM.com phone numbers
    Click up if you have successfully reached AMPM.com by calling +1 (800) 333-3991 phone number 0 0 users reported that they have successfully reached AMPM.com by calling +1 (800) 333-3991 phone number Click down if you have unsuccessfully reached AMPM.com by calling +1 (800) 333-3991 phone number 0 0 users reported that they have UNsuccessfully reached AMPM.com by calling +1 (800) 333-3991 phone number
  3. AMPM.com emails
  4. AMPM.com address
    4 Centerpointe Drive, La Palma, California, 90623, United States
  5. AMPM.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 20, 2026
AMPM.com Category
AMPM.com is ranked 22 among 42 companies in the Automotive Fueling and Charging category