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AMPM.com

AMPM.com review: Customer service with an employee

M
Author of the review
4:24 pm UTC

I was in your store in rainier at 251 Rainier Ave so 2/13/21 at 7:59 pm. I purchased a mike's hard and a coke. I requested cash back and received it. I asked for a few lottery tickets and pointed to them. The employee went to retrieve them. I asked for another one as he was getting the other. He pulled out one I and I said I didn't ask for that one. He then began to yell at me and sId tell me the number or else. He didn't get my tickets. I asked him if he had a problem and he got defensive and told me to go get my tickets at 7-11. Prior to this he had one of his friends at the counter complaining about his work schedule and went o. To say it to me as well. He the. Told his buddy he forgot to tell him to get him a. Otter of Gallo wine. His friend went o. To get the Gallo wine, but I don't believe he charged him for the wine. I asked for contact information. To make a complaint and he said he didn't have it and told me to get out of his store. I told him I wasn't doing anything but trying to get information to make this complaint.

Desired outcome: He need to be discipline for this, your workers need some extensive training around customer service

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AMPM.com is ranked 22 among 42 companies in the Automotive Fueling and Charging category