American Residential Home Warrantywarranty coverage

This review was posted by
a verified customer
Verified customer

Do not, under any circumstance, use American Residential Home Warranty. This company is a scam full of crooks. I had paid $90 per month for one year before I had to submit a claim for a new water heater on 12/6/16. I submitted a claim and was told that my model was older and that I was only able to get back $300, but of that $300, $25 additional dollars was supposedly given to the contractor. I checked with the contractor and they said they did not receive the additional money above the $55 service fee I paid them when they showed up. The fine print says that the liability clause may affect the payout but they do not ask for your model # up front so the only way you will know is when you submit a claim and are told you still have to pay 90% of the bill!! That company steals money and hides behind fine print that the consumer has no way of knowing about until it is too late! Stay away from this company and tell everyone you know to do the same.

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