American Home Shield — unable to deliver service
We bought the American Home Shield - home warranty with complete coverage hoping that we could use it if anything goes wrong in the home. Unfortunately as much as they are greedy in signing the contract and selling the warranty, we realise today it is worthless.
We recently had some issue with plumbing and we were assigned a contractor - Right Away Services and all they did is come in and collect the initial service and get away without doing anything. The same thing happened when we had a heater issue and they sent - Metropolitan Heating and Air Conditioning. Later, we had to pay other contractor to come in get it fixed. My mail is to alert homeowners out there that they should be either a law to prevent consumer abusal or stop buying warranties from these companies. They are just fooling the people.