Geoffrey Insurance / Zenith Marque Insurance Services Drivers Reviews 2025

Latest Reviews and Complaints

Terry Aitcheson of RU

Dec 04, 2017 8:17 am EST

Terrible experience!

I am very disappointed and regret I dealt with them and that I chose them one day.
Recently I had a car accident and called them to get their help.
It took me 40 minutes to get in touch with someone named John. He listened to me and then said that right now the company can't help me because I called during non-working hours.
Oh my god, who the heck cares? So it means if I get in trouble in the middle of the night, it means I will have to wait until morning, judging by your logic.
Of course, he didn't say anything and hung up on me. Thank you, John, for spending your time at the office on the phone, without any desire to help. Terrible.

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How responsive is Geoffrey Insurance / Zenith Marque Insurance Services's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Geoffrey Insurance / Zenith Marque Insurance Services’s rated by policyholders?

Geoffrey Insurance / Zenith Marque Insurance Services’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of policyholders are dissatisfied with insurance coverage.

Keywords

car accident chose company dealt desire disappointed help hung up logic middle of the night morning named non-working hours office phone regret spending time terrible touch trouble

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Geoffrey Insurance / Zenith Marque Insurance Services reviews first appeared on Complaints Board on Dec 4, 2017. The latest review Terrible experience! was posted on Dec 4, 2017. Geoffrey Insurance / Zenith Marque Insurance Services has an average consumer rating of 1 stars from 1 reviews. Geoffrey Insurance / Zenith Marque Insurance Services has resolved 0 complaints.