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CB Insurance Services American Home Shield [AHS] AHS American Home Shield aka Frontdoor - read before buying!
American Home Shield [AHS]

American Home Shield [AHS] review: AHS American Home Shield aka Frontdoor - read before buying!

S
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2:57 pm EST
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Name is confusing, isn’t it? But that’s not the only thing…

I have been with the Shield for more than 2 years, used the service multiple times and I have some serious comments/information for those who want to know.

For all your in-home repairs, the company pulls from their pool of contractors and assigns them to you. You have no choice in the matter. Their selection is based on those firms who have plenty of availability. Who has plenty open slots? Those companies with a low number of appointments. Why do they have few commitments? Because they are not that good, not that professional… and that is the service you end up with - companies with low review ratings.

Repair parts are ordered through the AHS system. The parts will be same (or lesser) quality. There is never an upgrade in this process. Especially true for HVAC parts. If you think AHS will replace your entire system, forget it! They will only replace the part that is broken. The parts are ordered and the wait will start…with you in the heat (or in the cold) in the meantime.

I just canceled my contract since I could not see the value of it. Since you cannot cancel your contract online you need to call the customer service phone number. This painstaking action took 45 minutes. First you talk to the first line of customer service agent (billing) where the agent will try to keep you as a customer by promising you one month a free service. When not agreeing, the call is transferred to member resolution where you are confronted with same questions and speels. Here I would get two months of free service - go figure. When I finally could get to a cancellation agreement, I was immediately charged a $9.45 cancellation fee. That fee is nowhere mentioned in the contract. Should I sue for that? Of course not. I am just relieved that from now on I will avoid the useless recurring monthly fees.

AHS is out the Backdoor…

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  1. American Home Shield [AHS] Contacts

  2. American Home Shield [AHS] phone numbers
    +1 (800) 735-4663
    +1 (800) 735-4663
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 735-4663 phone number
    For Real Estate Professionals
    +1 (888) 682-1043
    +1 (888) 682-1043
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 1 1 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (888) 682-1043 phone number
    100%
    Confidence score
    Warranty Services
    +1 (800) 858-1922
    +1 (800) 858-1922
    Click up if you have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have successfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number Click down if you have unsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number 0 0 users reported that they have UNsuccessfully reached American Home Shield [AHS] by calling +1 (800) 858-1922 phone number
    Customer Support
    More phone numbers
  3. American Home Shield [AHS] emails
  4. American Home Shield [AHS] address
    860 Ridge Lake Blvd, Memphis, Tennessee, 38120, United States
  5. American Home Shield [AHS] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 06, 2024

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