American Freight reviews and complaints 1
View all 123 complaintsAmerican Freight - ottoman
On june 8, 2019 I went in to purchase a sofa set and ottoman. I paid over $1400.00. Now at the time the ottoman was on back order and due to be in a few (2 weeks) later. I have been calling inquiring about status of ottoman and have been met with attitude by staff. I'm sorry, am I bothering you asking for the merchandise I have paid for? I have tried to contact management to which I have not been able to do or receive a call back. When I called today the girl had an attitude and told me that I cannot get a refund because it hasn't been 30 business days and I knew that when I got furniture! Ummm... No where on my receipt does it say that nor had I known about that otherwise why would I constantly be calling about my ottoman?!
Rude unprofessional company, I will never purchase anything else from them nor refer anyone!
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