American Family Care review: employee

I took my son this morning to this urgent care to be seen. I go up to the front desk there's a patient ahead of me talking to the guy at the front desk as the patient walked away I heard the employee at the front desk, his name is Russell, get up and walks off and say " well I guess I was lying then" as the patient walked off. Wo I then approach the counter and As he sits there looking down at something he doesn't even lift his head up barely looks at me and says "what can I do you "in a very rude tone . And I said my son needs to be seen and he say fill out his information as he points at the tablet. No smile. No Good morning. NO nothing. Now I work at a doctors office so I know exactly how a front desk person is suppose to behave they are at the for front of your company. And I can tell you that I'm sure he made a lot of patient mad that morning as they already don't feel well. I will never take my son back there because of this. He should not be working at a front desk with a poor attitude.