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CB Airlines and Air Travel American Airlines Complaints #202-221
American Airlines

American Airlines review: Ticket price and seating

L
Author of the review
12:39 pm UTC

My frequent flyer Number is 5YT48T6 I purchased tickets for my Husband Harry Holmes and myself Ticket Number [protected] on Feb 25, 2019 to travel to Buenos Aires. February 25 through March 10, 2019 . The tickets cost a little over 6, 000 for the 2 of us and I requested economy plus seating. When I left LAX aboard flight 340 we were seated in Economy . I was informed that the flight did not provide economy plus seating
and was not assigned to the economy plus seating until we were seated on the connecting flight Number 999 which left Miami to Buenos Aires.
Upon my return to LAX aboard flight 1297 we were again seated in economy. on flight number 1297 leaving Miami to LAX.
Please know that your representative that booked the flight for me did an excellent job in assisting me. The concern that I have is that I paid an excessive amount for a ticket and Did not know that i would not be seated in economy plus for all segments of my flight to Buenos Aries . The tickets were non refundable within 24 hours therefore I could not cancel.
I requested economy plus for the extra leg room because my husband has bad knees. and needed the extra room

I am also concerned with the fact that that a round trip seat in economy only cost $16000. which means that i could have booked 2 round trip tickets for little over 3200.00. Instead I paid 6, 000 and did not received in my opinion what I paid for.

Another complaint that I have is the food. .I have flown economy plus on American Airlines as recent t as Nov 2019 Ticket Locator EKJTFj to Narita Tokyo and the food served in economy plus was much better that I received on my recent travel to Buenos Aires.

On a positive note you flight staff was excellent and the, the Air Craft to and from Buenos Aires was very nice and most of all safe.

My e-mail address is [protected]@aol.com. My phone numbers are as follows Home [protected] Cell [protected]

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American Airlines Category
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