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America Car Rental

America Car Rental review: The exorbitant fees, fees on credit card, undisclosed fees

B
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12:53 pm EST
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America car rental rented a car through Priceline for an Orlando Florida Trip. Charged a 2000 dollar deposit on a compact car, the reservation was for a mid-sized car. The excessive fees for the toll, insurance, and miscellaneous fees added up to almost 800 dollars. Not including the money spent on Priceline, towards the car. I'm crossing my fingers we get back the 2000 dollar deposit. Plus the deposit gets held for 25 business day or regular days. I couldn't tell you, not a transparent company. A terrible experience.

Desired outcome: The full deposit of 2000 dollars returned.

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  1. America Car Rental Contacts

  2. America Car Rental phone numbers
    +52 (998) 253 6112
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    Main Line
    +52 (998) 253 6110
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    Customer Service
    +52 (998) 241 8357
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    Secondary Line
    +52 1 (998) 253 61 12
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    Reservation Center
    +52 1 (998) 253 61 00
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    Billing Department
    +1 (866) 577-1342
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    International (US/CAN)
    +52 (998) 241 9595
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    WhatsApp (Customer Support)
    +52 (998) 242 6456
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    WhatsApp (General Inquiries)
    More phone numbers
  3. America Car Rental emails
  4. America Car Rental address
    Calle Acceso a las bodegas SM 301 Mz. 30 lote 30 Bodega F1, Cancún, Quintana Roo, CP77560, Mexico
  5. America Car Rental social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 13, 2026
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America Car Rental Category
America Car Rental is ranked 79 among 86 companies in the Vehicle Rental and Leasing category
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