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American Craftsman Window and Door Company

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American Craftsman Window and Door Company Customer Service Contacts

P.O. Box 6029
North Brunswick, New Jersey
United States - 08902-6029

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Complaints & Reviews

American Craftsman Window and Door CompanyWindow

I bought 2 American Craftsman windows at home depot, model DH3046, the windows are so cheaply done, the cold air comes in from everywhere, they are 100% useless ! (would be a good window for a "indoor" wall like an office) Definitely not for an exterior wall.
I took it back to Home Depot, they refused to take it back, claiming to Contact the Manufacture, So I did, The manufacture American Craftsman Refuses to respect their so claimed "Lifetime warranty", they are trained with every excuse you can imagine, Its a game played, basically nailing the consumer with a garbage product and leaving the client on the water!
SHAME ON THEM!

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    American Craftsman Window and Door CompanyDefective windows

    We purchased all new windows for our house made by subject company from Home Depot in Danbury, CT in 2000. A few years ago they started fogging up and we had several replaced under the lifetime warranty. I just tried calling their phone number, because we have four more windows that have fogged up and we want them replaced. The phone number on the warranty apparently is not theirs and so I am going through you. We need to get these windows replaced as we want to sell our home and downsize.
    Please tell us how to accomplish this in the most expedient way.
    James and Susan Wolf
    37 Mendes Road
    Danbury, CT 06811
    [protected]
    [protected]@aol.com

    Defective windows
    Defective windows
    Defective windows
    Defective windows
    Defective windows
    Defective windows
    Defective windows

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      American Craftsman Window and Door Companysliding glass windows with inside blinds

      Tom Stapleton. [protected].
      28015 St. Rt. 37
      Richwood, Ohio. 43344
      We bought sliding glass windows with mini blinds from Home Depot on [protected] for $700.00. SKU for moving panel [protected] and SKU for other panel [protected]. The clip will not hold the blinds up and moisture gets between the glass. We have a warranty on it . Would you please send us 2 new panels? Do you want us to send these back? We really need them . Thank You.
      Barb Stapleton. [protected]

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        Jul 22, 2019

        American Craftsman Window and Door Company — 7501 1 r o 1 00 0 0 2 1 1 5 (casement/right r white loe glass sill angle head exp 1.9.8

        This window was purchased and installed in 2005. It performed as expected for 13 years. It fogged up between...

        American Craftsman Window and Door Company — windows

        I have an issue with a fogged up window. Have been dealing through home Depot who advised that they had a...

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        America Craftsan — real bad replacement windows

        Recently did half of my homes windows and 5 of them defective. 4 have massive gaps on sides (yupper did the...

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        American Craftsman Windows At Home Depot — windows

        American craftsman windows from home depot are just plain junk. I have 16 windows that whistle when the wind...

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