American Craftsman Window and Door Company
American Craftsman Window and Door Company Customer Service Contacts
North Brunswick, New Jersey
United States - 08902-6029
I bought 2 American Craftsman windows at home depot, model DH3046, the windows are so cheaply done, the cold air comes in from everywhere, they are 100% useless ! (would be a good window for a "indoor" wall like an office) Definitely not for an exterior wall.
I took it back to Home Depot, they refused to take it back, claiming to Contact the Manufacture, So I did, The manufacture American Craftsman Refuses to respect their so claimed "Lifetime warranty", they are trained with every excuse you can imagine, Its a game played, basically nailing the consumer with a garbage product and leaving the client on the water!
SHAME ON THEM!
We purchased all new windows for our house made by subject company from Home Depot in Danbury, CT in 2000. A few years ago they started fogging up and we had several replaced under the lifetime warranty. I just tried calling their phone number, because we have four more windows that have fogged up and we want them replaced. The phone number on the warranty apparently is not theirs and so I am going through you. We need to get these windows replaced as we want to sell our home and downsize.
Please tell us how to accomplish this in the most expedient way.
James and Susan Wolf
37 Mendes Road
Danbury, CT 06811
Tom Stapleton. [protected].
28015 St. Rt. 37
Richwood, Ohio. 43344
We bought sliding glass windows with mini blinds from Home Depot on [protected] for $700.00. SKU for moving panel [protected] and SKU for other panel [protected]. The clip will not hold the blinds up and moisture gets between the glass. We have a warranty on it . Would you please send us 2 new panels? Do you want us to send these back? We really need them . Thank You.
Barb Stapleton. [protected]
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