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Allstate Insurance review: Unfair car evaluation of amount of total loss provided

Jo Pereira of Calhoun, US

Nov 03, 2020 11:13 pm UTC

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Company provide replacement value assessment of my totaled car in the amount of 8, 600, 00 an took almost two months to come up with the results
Comparable prices for similar carsd in a 50 mile radius was about 2, 000.00 more
I sent pictures of CARFAX website showing the discrepancy and specifically the location selling those cars

AllState absolutely ignored my request and never provided feedback
Due to the long wait we ended up cashing the check since we need the down payment for another car

Extremelly disappoined with the service provided I even had to pay the 800.00 deductible so they could perform the paperwork. Lousy service l They lost a customer for good.

Allstate Insurance response

Nov 17, 2020 9:17 am UTC

Allstate Insurance customer support contacts

Phone numbers

+1 (877) 810-2920

+1 (800) 255-7828

Address

2775 Sanders Rd, Northbrook, IL, 60062, US

Website

www.allstate.com

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Our team can review your claim experience. Please feel free to email us at CommunityCare@Allstate.com.

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The complaint has been investigated and resolved to the customer's satisfaction.

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United States

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Insurance Agent

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Allstate Insurance emails

allcommunity@allstate.com

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Allstate Insurance address

2775 Sanders Rd, Northbrook, Illinois, 60062, United States

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