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I wouldn't give this company a single star if that was an option!
I wouldn't give this company a single star if that was an option! I have a recurring payment option set up and they somehow claimed my payment was late and reported me to the credit agencies. When I asked to have it removed they refused and said its not their problem file a dispute. Would not recommend this company to anyone!
I was not informed that my payment declined on the day of the transaction
I was not informed that my payment declined on the day of the transaction. Within less than 24 hours I paid it, but was still assessed a late fee of $25. I contacted customer service and was told that there was nothing that they could do about the $25 fee. It is absolutely ridiculous that there is not a 24 hr grace period. I responded to the first attempt to contact me to settle the amount owed and they still charged me.
Our overall experience with Denefits has been poor
Our overall experience with Denefits has been poor. They lied about their guaranteed payments, you have to jump through hoops to get paid when the customer defaults and they apply new rules to old accounts which is grossly unfair. As a dental practice I'd like to warn any and all medical practices or any other office in an industry that relies on payments from their customers from a third party. STAY AWAY FROM THIS COMPANY. IT WILL COST YOU TOO MUCH.
Yes, I had a tooth that I had previously had a root canal done on and it ended up getting an abscess on that tooth that caused a lot of pain. Benefits accepted me so that I can have that tooth removed and made the full payment within 3 weeks for the remaining balance.
As a provider working with Denefits. I have had mulitple trainings about their services and they seem to make up rules as they go along to benefit them. They are not honest since day 1, they are deceitful. I made sure to ask many questions and even asked the "professional" whom called to give us a refresher and still gave us wrong information. Now I am stuck with contracts that were suppose to be "guaranteed" not being paid even though I collected all the necessary information needed.
As a provider working with Denefits
As a provider working with Denefits. I have had mulitple trainings about their services and they seem to make up rules as they go along to benefit them. They are not honest since day 1, they are deceitful. I made sure to ask many questions and even asked the "professional" whom called to give us a refresher and still gave us wrong information. Now I am stuck with contracts that were suppose to be "guaranteed" not being paid even though I collected all the necessary information needed.
Denefits helped me afford treatment I would not have been able to myself. The treatment was life altering. Is there anything that Denefits can improve upon? Its perfectly fine the way it is.
I am with a medical office that has been using this company to help finance patients without credit and give them a second chance
I am with a medical office that has been using this company to help finance patients without credit and give them a second chance. This company has been absolutely horrible. They do not protect their providers and seems to be they make up rules and policies to fit the situation. They promise guaranteed payments but when it comes down to it, you need to fight to get your money. We have been very slow due to Covid-19. We had not financed any patients last month and because of that they are refusing to pay us money that is owed to us. Please save the headache and run as far away as you can. Terrible company! If you want to chase your own money, then this is the company for you.
1 star is too much for them!
1 star is too much for them! This month is the first time I have been late, they have no grace period at all! I was called on Tuesday about my payment not going through and I made arrangements to pay them today Friday, literally 4 days later, and that I would call them when I got the money in the bank. I was called back yesterday for a payment by the same guy that agreed on the Friday payment, I reminded him that I would call today before end of business and make the payment. He called me this morning and demanded payment because I had promised to pay today! yes I get it but I said at the end of the day I have to cash my check and get it in the bank. I asked to speak to a supervisor and was called a liar! I wish I had the money to pay them back ASAP they are a joke and should not be allowed to have a business. Bunch of SCAMMERS!
Denefits Complaints 1
I was a few days late on a payment, they keep texting me from different numbers after multiple requests for them not to text me
I was a few days late on a payment, they keep texting me from different numbers after multiple requests for them not to text me.
Is Denefits Legit?
Denefits earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Denefits. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Denefits has claimed the domain name for denefits.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Denefits.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Denefits.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Denefits have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- Denefits protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Denefits has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Denefits complaint handling
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Denefits Contacts
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Denefits phone numbers+1 (833) 336-3348+1 (833) 336-3348Click up if you have successfully reached Denefits by calling +1 (833) 336-3348 phone number 0 0 users reported that they have successfully reached Denefits by calling +1 (833) 336-3348 phone number Click down if you have unsuccessfully reached Denefits by calling +1 (833) 336-3348 phone number 0 0 users reported that they have UNsuccessfully reached Denefits by calling +1 (833) 336-3348 phone number
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Denefits emailssupport@denefits.com99%Confidence score: 99%Support
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Denefits address1 Technology Dr Bldg, Ste 821, Irvine, California, Irvine, California, 92618, United States
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Denefits social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 05, 2024
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I told them that a auto repair shop got over on me and ask them to cancel my debit and stop reporting to credit agency . They completely disregarded how scam the auto repair shop was and insisted that I pay them as well .
I have been in contact with denefits about Impruvu a credit repair agency who is mostly a scam since nothing has been done to repair my account and we are going on 2 and a half months. Both I and denefits have been trying to reach the credit repair scam without success but denefits says they cannot cancel the contract on just my word and they will continue contacting the company. I have been charged 3 times and will be charged again in January. After seeing reviews I hope they don't report to credit agencies because I am about to cancel my cards to prevent from getting charged. I warned them that I would report them to the fare trade commission and the ComplaintsBoard.com.