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All My Sons Moving & Storage Customer Service Phone, Email, Contacts

All My Sons Moving & Storage
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www.allmysons.com/austin
www.allmysons.com/austin

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2.3 1 Review 91 Complaints
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All My Sons Moving & Storage reviews 92

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8:32 am EDT
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All My Sons Moving & Storage BEWARE !!Worst moving experience ever !

I had sold my condo and though a real estate nightmare, it was put on hold, then with 2 days notice, it was a go. They wouldn't change date of possession so I only had 2 days notice. I did not take time to read reviews, so when I called and they could do next day, I went with All My Sons. Now I know why, worst experience ever. I had used 2 Men and a Truck when I moved in, they moved more and were $500 less. $1700 to move furniture only . That is the not so bad part ! They damaged elevator in the move and will not give property manager their insurance information. That makes me think they are not insured. They still have my furniture, since I don't want to pay until they give property manager their insurance information. When I tried to talk to the manager of the Kansas City area, he hung up on me. Really ! How juvenile. One of the items was given to me by my granddaughter that has passed away.

Recommendation: Run as far away from this company as you can !

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All My Sons Moving & Storage complaints 91

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6:09 pm EDT
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I contracted with All My Sons because they were a direct mover and could store my items for a month before moving them to my new home from Colorado to South Carolina. I was a bit nervous about the move and thought that if I paid more for the move, I would get better service. Well, I was wrong, I didn't pack my items so that they would be damaged, left...

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4:14 pm EST
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The company moved me on 6/10/2023 from Charlotte, NC to Rock Hill, SC. They spend lots of time fussing with each other. I was only having them to move the heavy items which did not happen. They were things that I had plane to move separately. I walked up stair and so that one of the young men was going thru my dresser draws and his comment was "I want to be...

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5:34 am EST
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Moved on Feb 5th 2024. Price quote at initial discussion was a flat hourly fee. 2 days before more, I was advised that movers would need to wrap all furniture. I requested an estimate on time and cost of materials. Advised that based on furniture it would take about 3 1/2 hours. On morning of move, I was contacted to recommend a third mover at a higher cost...

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Is All My Sons Moving & Storage legit?

Our conclusion: After a detailed review, ComplaintsBoard finds All My Sons Moving & Storage to be a trustworthy company. Although there's a 31% resolution rate for customer complaints, which deserves attention, All My Sons Moving & Storage is known for their high standards and safety. If you're thinking about dealing with All My Sons Moving & Storage, it's wise to check how they handle complaints.

All My Sons Moving & Storage earns a trustworthiness rating of 96%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for All My Sons Moving & Storage. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

All My Sons Moving & Storage has claimed the domain name for allmysons.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Allmysons.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for All My Sons Moving & Storage have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up All My Sons Moving & Storage and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with All My Sons Moving & Storage's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 31% of 1 complaints were resolved.
  • Allmysons.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • We conducted a search on social media and found several negative reviews related to All My Sons Moving & Storage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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5:40 pm EST
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Movers showed up smoking marijuana. They started the move but left items in every room, often not even opening the cabinets but even leaving items in the middle of the floor. They threw gowns and suits into a box loosely, not in wardrobe box. They put camera equipment and art in the same box as free weights. They damaged the furniture. They let my dog out...

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7:57 am EDT
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If safety keeps harassing and being racist towards me because I'm the only Native American at the Las Vegas Branch. I'll be suing the company. I'm the most experienced driver because I've been driving trucks for 20 years. Your cameras are not accurate inside the truck. I got distracted driving for scratching my eye and looking both ways at stop sign.

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5:32 pm EDT
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,72” inch. T. V, screen busted, movers left alot of boxes behind, and the 72” inch t. V wall mount on the wall mount left on the wall. There were miscellaneous things in boxes with clothes like one of my fans was in a box with a bunch of clothes that had hangers still on them. Also, customer service said that yall disassembled and assemble whatever need to...

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12:40 pm EDT

All My Sons Moving & Storage Loss of time, loss of brackets and screws

This company performed a move where they had to return and assemble the office desks on a second day. They sent back a different crew. The second crew could not find the screws and brackets for our very large desks. The desks were never assembled, but we were charged for the time the crew spent looking for the screws and brackets. Our staff also helped look. At this point, I consider the desks a total loss. The company stated they would reimburse me for the screws and brackets if I went out and found some. I wonder how long that would take? How long would I have to be on the phone trying to find these pieces? Who is going to come out and assemble them? The morale of the story? Don't use All my Sons.

Desired outcome: complete reimbursement for loss of use and time spent attempting to get resolution.

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4:58 pm EDT
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My move was on August 26th in Raleigh, NC. It was scheduled to begin at 9 am and end at 2 pm. The movers arrived at 9:35 and began the move at 10:10 am. I was charged starting at 9 am. This seems unfair to me. Here are my grievances: 1. The crew stood outside my apartment talking and looking on their cell phones for 25 minutes (I counted) before starting...

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11:54 am EDT
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On 8/30/23 I used All My Sons Moving and Storage to move some furniture and boxes from a storage unit to my new house 5 miles away, one trip. The charge was supposed to be $189 labor per hour plus 1 hour travel time and 18% fuel charge. My scheduled time was between 12 and 3 and they showed up at 3:30. When the truck arrived at my house I had to sign...

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9:18 am EDT
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Demand letter to whom it may concern, i don’t know if this company is a scam using your logo but i have an email from zack and sean using this logo but the number on your web page is different. Anyway, here is my story i contacted all my sons moving and several others about september 1, 2023, move. All my sons and one other company gave a quote of $199.00...

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1:23 pm EDT
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All My Sons Moving & Storage Moving services

We hired All my sons moving for July 20th and to have them store our stuff until July 28th. We worked with David Budler (sales) which was a huge mistake. He was not part of anything other than when I signed and as far as customer service went was awful. He even stopped taking my phone calls.

On the move out they damaged the walls of the home and stairs as they didn’t do anything to protect either one. The movers were very unfriendly, and one mover even talked about having to go to court (I won’t disclose for what for)

When we finally received our belongings, a different staff showed up (late) and as they unloaded our belongings, we realized that destroyed furniture. ripped couches and 2 love seats, broke our China cabinet, broke end tables, broke 2 TV stands, ruined my sleep number bed, scratched, and chipped our bedroom furniture. We filed a claim and were ignored for more than 2 weeks, (and currently at week 3 with NO resolve) When I finally was able to get someone on the phone the lack of empathy by AB Balderas (employees name) made the entire situation worse and felt I didn’t really matter. This was the absolute worst experience of my life.

Thank You All my sons for ruining what should have been a great experience moving into a brand new home for me and my family.

Desired outcome: refund and paid damages

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7:44 pm EDT

All My Sons Moving & Storage Missing table legs

We used All My Son's Moving for our move on June 14th of 2023 and everything went well, except for the legs to our dining room table were missing. This is a 100 + year old family heirloom and cannot be simply replaced. Me and my wife both called multiple times and were treated rudely and put on hold for unacceptable amounts of time. We stayed on the line as long as we could despite their unbelievably annoying hold music! We did not want to have to call back and start all over again. We were promised multiple times that they would deliver the table legs when they had a move in our area. It's been 45 days since that promise and nothing. If it were not for this, I would have been reasonably happy with our move and not complaining.

Desired outcome: We just want the legs returned, if they in fact, have them. If not, we will require financial compensation.

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9:24 pm EDT
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All My Sons Moving & Storage Moving service

I was extremely disappointed in the 3 guys they sent to do my move. I do not think it was worth the 3700 I had to pay. They were taking their slow time playing on their phone walking slow talking and playing around. The move was supposed to be done in one day and it took two days. I had to sleep on my floor because I didn’t have beds. I have never been so frustrated in my life. My mom, aunt and myself could have moved faster than them and got [censored] done a lot quicker. I have had other moving companies and they have done a great job compared to all my sons. They also left boxes in my garage that belonged inside. They also had to restock the truck because they did a horrible job the first time and couldn’t fit what was in my storage. Once they restocked the truck they could fit it. Overall I will never use them again.

Desired outcome: A refund for at least part of what I paid for.

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12:06 pm EDT

All My Sons Moving & Storage Broken furniture and stolen equipment.

All My Sons Moving & Storage moved us in early July and in the course of the move, they broke a wooden file cabinet and the mover said: "What do you expect from particle board!" After the move was completed, I discovered that they stole my hand truck and a four-wheeled furniture dolly. These were clearly marked with my information and did not match any of their equipment so they can't say that it was a mistake. Also, while moving our refrigerator out of our old house, they gouged the wood in the door frame.

I've sent multiple emails to the company and directly to the Moving Consultant and have not received even so much as an acknowledgment. They continue to ignore my requests so I am notifying everyone that they should stay away from this mover and go with a more reputable mover!

Desired outcome: I would like All My Sons Moving & Storage to either return my stolen equipment or refund the equivalent in costs. I also want them to reimburse me for the broken cabinet and the gouges in the door frame.

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12:28 pm EDT
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To all concerned, I am writing to share a nightmarish tale that my 67-year-old mother and my 90-year-old grandmother endured during their recent move with All My Sons Moving & Storage / Business Development, LLC. Prepare yourselves, for this is a story of unfathomable incompetence, deceit, and utter disrespect towards my vulnerable family members. On July...

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11:24 pm EDT
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I did a move with this company on July 15,2023 and was quoted for 189/hr. The first phone call I had to make the appointment I went over everything I wanted to move. The second phone call to confirm the appointment they had everything WRONG in their itinerary! From my telephone number to where they were moving my stuff! This made me very nervous but I still...

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10:10 am EDT
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All My Sons Moving & Storage Moving services

I scheduled a with All My Sons (AMS) moving on 6.9.23 for the moving date of 6.21.23. It was for a Uhaul Box (similar to PODS) packing as we are moving from NE to GA. I placed a $100 deposit and received a confirmation email.

On 6.16.23 I received a call from AMS confirming the move along with the suggestion to increase the manpower from 3 men to 4. I agreed.

On 6.21.23 (the move date) I spoke with AMS at 2:20pm to confirm approximate move time as we were their 2nd move of the day. I was told that the estimated completion time for the first move was 2.45pm and that the crew would call me to confirm their start time. That was the last I heard from them. I was frantic as the Uhaul team was scheduled to pick up the boxes on 6.22.23. I made multiple calls, on hold for a 1/2 hr with no answer, I tried texting, emailing, no luck and no show.

On 6.22.23 I called into AMS. I was told,"there are no notes on the account, so I can't tell you why they didn't show up, and all the trucks are out for the day." When I asked to speak to the manager I was told he was on vacation, but they would have him call me back tomorrow.

On 6.23.23 I called back to AMS and spoke to Gerrod. He seemed very unconcerned and stated that the email I received was not a contract. One of the men had gotten sick in the truck, but he didn't know why they didn't call me. I stated that I didn't need the truck as they were loading Uhaul boxes and that this impacts peoples lives. He stated he would refund my $100. But that was about it.

Things happen. The lack of customer service, communication, or care for the impact the lack has on people's lives is unconscionable. AMS motto of treating customers as "a circle of friends" is a joke.

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11:42 am EDT
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All My Sons Moving & Storage Incorrect quote

On June 14th I was quoted a price of $179.00 to have one sofa delivered from Temple Hills, MD to Owings Mills, MD on June 23rd I spoke with Juliette. I put down a deposit of $100. She never mentioned anything about someone calling to give me another quote. I received a call today from the Operations Manager and he quoted me a price of $880.00 3x the amount I was quoted. This is poor customer service when your representatives are quoting incorrect amounts. I called the customer service line and was disconnected 4 times and spoke to about 5 representatives with absolutely no resolutions. This coach was for my daughters baby shower I'm giving on June 24th. This is absolutely ridiculous at the last minute I'm trying to find another source to have the couch delivered. And my deposit will be back in my acct 3-5 days. I googled moving companies and I chose this one because of the name. THIS decor is for my daughters baby shower. I ordered the decor based on the quote I was originally giving.

MY ORIGINAL ACCT NUMBER WAS [protected]

Desired outcome: OFFER SOMETHING

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2:47 pm EDT
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All My Sons Moving & Storage Moving charges. Damage to interior door jamb and damage to sofa

Adjustment of invoice from 4 hours to 3 hours of time that was actually worked. Removal of $140.00 charges for blankets and wrap that was not disclosed and removal of $189.00 =extra hour for travel for a 7 mile move. My name is Warren A Belezaire customer ID #983614. Move was made on April 14, 2023. Sofa was damaged on the stairwell where it was caught while bringing it in. Door Jam was damaged while bringing dresser into bedroom

Desired outcome: refund of $518.00 for overpayment of moving expense. Also need to repair of sofa and damage to apartment interior door jam

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2:11 pm EDT
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All My Sons Moving & Storage Shattered mirrored glass of my china cabinet, ripped couch, destroyed lamp shade

I received no response before regarding the damage. I gave up for quite a while. I would still like some one to evaluate the dammages. One mover tried to carry my china cabinet by himself but dropped it just on the patio of this appartment. I don't know how the lamp shade was ruined, or how they ripped my couch. When we unpacked the tv we found that one leg of the stand was completely broken off. I was very lucky that my stepson had a leg and was able to repair that damage. Also I discovered the next day that a hugw amount had been left behind at the house. I completely filled my vehicle.

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Overview of All My Sons Moving & Storage complaint handling

All My Sons Moving & Storage reviews first appeared on Complaints Board on Jan 16, 2007. The latest review BEWARE !!Worst moving experience ever ! was posted on Apr 25, 2024. The latest complaint overcharging and misleading quotes was resolved on Nov 08, 2013. All My Sons Moving & Storage has an average consumer rating of 2 stars from 92 reviews. All My Sons Moving & Storage has resolved 29 complaints.
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  1. All My Sons Moving & Storage contacts

  2. All My Sons Moving & Storage phone numbers
    +1 (512) 572-4361
    +1 (512) 572-4361
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  3. All My Sons Moving & Storage emails
  4. All My Sons Moving & Storage address
    2337 Patterson Industrial Drive, Pflugerville, Texas, 78660, United States
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All My Sons Moving & Storage Category
All My Sons Moving & Storage is related to the Moving and Relocation category.

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