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Driver dragged my car away from the curb to hook up while at was at the ATM in the bank parking lot. Curb sign stated "Bank Parking Only" I watched as they picked up cars from the side, dragging and bouncing them. Absolutely no consideration of other peoples property.
There was a downtown St Patrick's day parade and these people were like vultures. The lowest life form in the universe. I fell bad for the people that parked in this bank parking lot, which hurt no one, to take their kids to the parade.
The complaint has been investigated and resolved to the customer’s satisfaction.
![Empire Parking Services [EPS]](/images/business/32-32/123989/empire-parking-services-eps.png){kind=small}
TO WHOM IT MAY CONCERN: THERE ARE SO MANY PROBLEMS WITH THIS TOWING COMP. THERE IS NO RESPONSIBLE PEOPLE THERE. THE EMPLOYEES TREAT YOU LIKE DIRT. THEY PLAY GAMES WITH THE BILLING. PROBERLY POCKETING CASH WHEN NOBODY IS AROUND WITH SOME TYPE OF RESPONSIBILITY. OVER CHARGING AND TERRIBLE ATTITUDES. YOU CAN'T GET AN ANSWER ON WHO IS IN CHARGE. THEY TOLD ME TO GO _UCK MYSELF. NO TYPE OF SUPERVISION IN THERE> NONE. WE CALLED TO PICKUP OUR VEHICLE UP, THEY CHANGED THE PRICE TO 50.00 MORE THAN WHAT THEY TOLD ME ON THE PHONE. AGAIN NO ONE RESPONSABLE. WHATS WRONG WITH THIS PICTURE. WHO IS IN CHARGE ? WHO ARE THE OWNERS? WHO IS RESPONSIBLE ENOUGH TO CALL ME BACK. [protected]