All American Home Phone — Would not take freeze off my phone
I called to let this company know that i was switching telephone companies because i needed unlimited long distance on my phone, i did this 2 days before my other phone service was going to be hooked up. They said they would make sure that i would get this done. I had to call this company 5 times and they still have not lifted the freeze, the name of the supervisor is Kyle. I spoke with him 3 times and he assured me that the freeze would be lifted. I do not owe this company any money, so there is no reason they should not lift the fee. Then I keep getting these messages to pay my bill when I have already told them i was switching to another company. I am going to report this company to the bbb and also to the states attorneys office. This company has the worst customer service and they lie a lot, Kyle ought to be ashamed of himself for lying to people. Every where i go, I am going to tell everyone not to get All American Home Phone the service sucks.