Aliwigs’s earns a 1.0-star rating from 0 reviews and 17 complaints, showing that the majority of wig purchasers are dissatisfied with their hairpieces.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unreliable Service: My Experience with Aliwigs
So, I was looking for a wig and decided to give Aliwigs a try. I placed my order on January 8th, 2016 and got a confirmation email. But that's it. I haven't heard anything else from them since then. I mean, come on, it's been a while now. I'm starting to think that this company is not very reliable. And you know what? My bank even called me to confirm the order. That's not a good sign, right? So, if you're thinking about buying from Aliwigs, I would advise you to think twice. Maybe look for another company that's more trustworthy.
Disappointing Experience with Aliwigs: My First Wig Purchase Gone Wrong
So, I was super hyped to get my wig from Aliwigs today. It was my first time getting one, and I was ready to slay. But, let me tell you, that excitement went down the drain real quick. The wig I got was not at all what I ordered. I was so bummed out, like seriously? I was really looking forward to this, and they just had to go and mess it up. I don't think I'll be buying from them again, and I definitely won't be telling anyone to get their wigs from Aliwigs.
Aliwigs Review: Poor Customer Service and Delayed Delivery - Buyer Beware!
Yo, so I gotta tell you about my experience with Aliwigs. I ordered my wig at the end of December and got a confirmation number, but no word on when it was gonna arrive. And when I tried to reach customer service, nada. Zilch. I spent over a hundred bucks on this thing and now I feel like I got straight up robbed. Don't make the same mistake as me, check out this site before you end up in the same boat.
Is Aliwigs Legit?
Aliwigs earns a trustworthiness rating of 50%
Double-checking is the best solution in this case.
Aliwigs's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.
Keep in mind that a recently registered aliwigs.com may not have a well-established reputation or a long history of activity. This could be a negative sign, especially if the website is asking for personal information or money.
Aliwigs protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
The website belonging to Aliwigs has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
If you are considering using the services of the website belonging to Aliwigs, note that the site has many reviews despite being very new. This could indicate that the reviews are fake or manipulated, and requires extra caution and research.
We found that the technical contact email address for Aliwigs is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
We conducted a search on social media and found several negative reviews related to Aliwigs. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
The use of a free email address for contact on aliwigs.com may be a red flag indicating potentially unreliable or fraudulent activity.
Aliwigs Review: Scam Website Selling Faulty Mini Straighteners Instead of Advertised Products
So, I was looking for a hair straightener with steam and I came across Aliwigs. I placed an order for it and waited eagerly for it to arrive. However, when I received the package, I was disappointed to find out that they had sent me a mini straightener instead. I paid $40 for it, but it didn't even work properly. I was so frustrated that I decided to email them four times with pictures of what I had ordered and what I had received. But, to my surprise, they didn't even bother to return my email or my money. It's really sad to see that their website is a scam and they are cheating innocent people like me. I would strongly advise you not to buy anything from them. It's a complete waste of time and money.
Disappointing Experience with Aliwigs: Misleading Pictures and Poor Customer Service
I bought three wigs from Aliwigs and I was really disappointed with what I received. The wigs looked nothing like the pictures on the website. I was really upset and asked for a refund. They told me that they could only give me 30% of my money back. I was not happy with this and told them that I wanted to send the wigs back for a full refund. They offered me 50% of my money back, but they also said that shipping the wigs back would be very expensive.
I ordered the wigs on November 4th, 2021 and I paid for faster shipping. However, I did not receive them until December 20th, 2021. This was really frustrating for me because I was expecting to receive them much sooner.
Overall, I feel like I was scammed by Aliwigs. The wigs were not what I was expecting and the customer service was not helpful at all. I would not recommend buying from this website.
Aliwigs Review: Terrible Service and No Delivery - Avoid at All Costs
So, I was looking for a wig and I found Aliwigs. I ordered one on January 26, 2016. It's now March 8, 2016 and I still haven't received it. I checked my order status and it says it's complete, but I haven't received anything. I got tracking information, but it's been blank for two weeks. I tried to contact them through their chat, but it's like it doesn't exist. I also tried to call them and email them, but nobody responds. I'm really disappointed with their service. I think they're just a bunch of Chinese scammers. I only gave them one star because I had to choose at least one star to post my review. Honestly, I wouldn't give them anything.
Horrible Experience with Aliwigs: Scam Alert and Requesting Full Refund
I ordered three wigs from Aliwigs and unfortunately, I have yet to receive them. The website stated that the wigs would be shipped out within seven days, but it has been much longer than that. I have tried to reach out to the company multiple times via email, but I have not received any response or updates on my order. At this point, I no longer want the wigs and I am requesting a full refund. This experience has reminded me why I am hesitant to shop online, as there are many scams out there. I am even considering filing a complaint with the Better Business Bureau. Overall, my experience with Aliwigs has been horrible and I strongly advise against purchasing from this site or company. It is a complete scam and a waste of time and money.
Terrible Wigs and Customer Service: My Experience with Aliwigs
I gotta say, I'm with that other person who left a review - Aliwigs is just not worth it. I bought two wigs from them and they were totally not what I was hoping for. I mean, I get that sometimes things don't look exactly like they do in the pictures, but these were just straight up bad. So I tried to get a refund, and let me tell you, it was a whole ordeal. I had to send a bunch of emails back and forth, and it took forever to get any kind of response. And when I did finally get a response, it was just a bunch of excuses and nonsense. I ended up just giving up and accepting that I'd wasted $100. I'm just glad I didn't spend even more money on this garbage. Seriously, don't waste your time or money with Aliwigs. The wigs are terrible and the customer service is even worse.
Unsatisfactory Experience with Aliwigs: Delayed Delivery and Poor Customer Service
I ordered a Full Lace Human Hair Wig from Aliwigs on March 15th, 2016 and I still haven't received it yet! I've sent them five emails and haven't gotten a response. I'm really upset and want a refund right now!
Order# ***
Hey there,
I just wanted to let you know that I'm still waiting for my wig to arrive. It's been a while since I placed my order on March 15th, 2016 and I'm starting to get a little worried. I've sent Aliwigs five emails and haven't heard back from them yet. I really hope they can give me an update soon.
Thanks for your email.
I appreciate that the wig I ordered is customized for me and needs to be processed manually, which takes 25-30 days. I'll try to be patient and wait for it to arrive. I hope it comes soon!
If you have any other questions, feel free to email us.
Beware of Aliwigs: A Review of a Shady Company with Poor Communication and Delivery Practices
I recently made a purchase from Aliwigs, ordering two wigs for a total of $107. The money was taken from my account the very next day, but I have yet to receive any information about a delivery date. I am starting to wonder if this is a legitimate company, as I have not been able to get in touch with anyone over the phone and the two email responses I received were difficult to understand.
It has now been a month since I placed my order and I am becoming increasingly frustrated with the lack of communication from Aliwigs. I initially thought I was ordering from Aliexpress, but it seems that I may have made a mistake.
I am determined to expose this company and their shady practices. They have chosen the wrong person to try and rob this time! I urge others to do the same and be cautious when making purchases from Aliwigs.
Alicawig
What they send me is not what I ordered and not has Advertised. Cost me £41 FOR ME TO SEND IT BACK WILL COSTE £51 has its in Hong Kong. They are refusing to pay the cost . I can not afford this and see no reason why I should pay has it's their mistake and False advertising.
are refusing to give out the address.
The wigs are still in the package and are unused.
Awfull customs services and very helpful. I have emailed so many times.
Desired outcome: Pay for the return and full refund
No contact, no customer service and I have yet to receive my product
I purchased my $369 Order on 3-25-16, YES $369. I saved for this one.
The website stated for a Full Lace wig, it would take 25-30 days. I patiently waited I never contacted them until it had been 35 days.
First, The So-called Live chat that is a Robot and NO One ever Replies I sent over 12 messages in these days.
I have Emailed and Called repeatedly and there is Absolutely NO RESPONSE
After about 11 Attempts I received an email simply stating.
"Customer Service Aliwigs
May 5 (8 days ago) to me
Dear Shawntrell,
Thanks for your email.
We will contact the post office about the order information, so don't worry please and wait for it patiently, Thanks for your consideration.
If you have any other questions, feel free to email us. Best regards"
Yes this is the Actual reply, this even knowing that on their Website is still shows Processing, and not Shipped even to this very moment.
I am Pissed. I don't spend money like this and I saved in order to get this, as I figured I would get good use of it.
I try to give Every company the chance to Do RIGHT. I even take time to give Thorough and good reviews when it is Just. I must say, this is quite offensive, due to the fact that before, I paid, I got a reply immediately, yet after I paid, they ignore you.
Please Please DO NOT GO TO THIS SITE...
I pray my product still comes, as I have contacted the BBB and because these people have Left NO INFORMATION they are not able to Help me.
A severely Pissed customer
Mrs. Shawntrell Davis
Seems like a scam
I have ordered a wig from Aliwigs website and they took my money immediately, but I did not receive a payment confirmation email and my tracking number. They never said anything about the delivery date too. I emailed and called many times and there was no response. I also tried their so called live chat but no one answered! It this an actual company? It really looks like a scam! I need some help here and some information how to contact them!
A month after ordering, still no product received.
To anyone considering ordering from aliwigs.com, please DO NOT order from them. They are a scam and fraud and thieves. I would not trust any good reviews about aliwigs as it may be the business owner(s) and their cohorts putting up good reviews. It is now a month and my order is yet to be received. No one answers their phone number and no one responds to numerous e-mails sent. Their website has an Online Chatting Service... it does not work. Aliwigs has stolen over $60 through false advertising with the intent to have unsuspecting customers order wigs through their site and they (aliwigs) have no intent to deliver the orders.
The hairs stuck out and looked clumsily
Before I placed the order on the website www.aliwigs.com, I checked their return policy. They took orders back and provided refund within 30 days after a purchase. Ok, I placed the order and the wig looked nice on the picture. But in real life, the hairs stuck out right and left, and it looked strange and clumsily. I emailed the seller and he offered me to return the wig and they would add more hairs. Seriously, I was shocked. I didn’t need it. I need my money back. Not recommended.
Having the same problem 😕
The seller refused to return full sum
I purchased two wigs from www.aliwigs.com. I received the order on time as the seller promised. However, the wigs didn’t look alike as on the website. The quality was also poor and I contacted the seller. After numerous emails, he told me that I wouldn’t get full sum back, but he could return $50. Seriously, I have paid larger sum and now I would waste $50. Awful deal. Not recommended company.
Poor product and customer service
This company sold me a low-quality wig for a high price. They refused to give my a full refund even after I returned the wig. I finally asked them to fix the wig so that the wig cap wasn't visible while the wig was worn. They sent a "new" wig but it was sent to the wrong address. I do not have it at this time.
I placed this order on 3-15-16 and still haven't received the wig.. don't want it now.. theses people are scam artists! I have emailed them over 5 times and they will not respond.. I want a full refund and I want it now!
Hey all you customers that have been scammed like me.. maybe we need to all get together and file a Class Action lawsuit against Aliwigs!
Order # [protected]
Thanks for your email.
The item you ordered:Full Lace Human Hair Wig, it would take 25-30 days to process, because it customized for you, and need process by the manual, not the machine, So don’t worry please and wait for it patiently.Thanks for your consideration.
If you have any other questions, feel free to email us.
Overview of Aliwigs complaint handling
-
Aliwigs Contacts
-
Aliwigs phone numbers+1 (323) 472-5658+1 (323) 472-5658Click up if you have successfully reached Aliwigs by calling +1 (323) 472-5658 phone number 0 0 users reported that they have successfully reached Aliwigs by calling +1 (323) 472-5658 phone number Click down if you have unsuccessfully reached Aliwigs by calling +1 (323) 472-5658 phone number 0 0 users reported that they have UNsuccessfully reached Aliwigs by calling +1 (323) 472-5658 phone number+86 106 266 2687+86 106 266 2687Click up if you have successfully reached Aliwigs by calling +86 106 266 2687 phone number 0 0 users reported that they have successfully reached Aliwigs by calling +86 106 266 2687 phone number Click down if you have unsuccessfully reached Aliwigs by calling +86 106 266 2687 phone number 1 1 users reported that they have UNsuccessfully reached Aliwigs by calling +86 106 266 2687 phone number
-
Aliwigs emailsservice@aliwigs.com100%Confidence score: 100%Support
-
Aliwigs addressQing Dao, China
-
Aliwigs social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
Recent comments about Aliwigs company
The hairs stuck out and looked clumsily


Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.