AliExpress

RB045667752SG
RB045667752SG here are the tracking numbers. I ordered the rug in December, up till now have not received it and the seller has blocked my line from complaining to him.

I ordered massage gun which was saying 7 day fast delivery, more than month I am waiting and I did not get anything and this agent In AliExpress say to me only wait so I do not get whole system, they lie to people (sellers) if AliExpress can not control people who buy items in their website then who should control it and what is our right, thank you

I opened a dispute on a product I never received 8123927248150216 it was dismissed because I didn't tell the seller the item was defective . I never received the item and I told the seller and put the information in my dispute what do you do or supposed to do when you don't receive the item that I paid and ordered I sent many emails to aliexpress regarding the dispute the say what's in the photo email

I filed a dispute for an item that was suppose to be returned and I could receive my refund. I shipped back the items but the dispute was closed without a refund stating the item was not returned in time, However it states on the second item that it was received (scanned by carrier) which was part of the agreement) in time. Both items were shipped to me together and I shipped them back together so It makes no sense to say one was not received but the other one was when they are in the same package. The tracking number is provided on the return items.

Bought laptop once arrived in Belgium had to pay extra costs and was nowhere mentioned
Laptops teen turned in rainbow colors after not using the laptop excessively. And laptop doesn't turn on. Seller promised a reparation in description. Got ignored by the seller for months now. I demand a refund. Charger is only half working and there is a virus that pops up Hao.369 Everytime i open Google. Now i don't have a laptop to work with and I can't get my documents on my laptop.

Hi,
My order # is [protected] on Nov 24, 2020. The product I recieved not working. I contact the seller per Aliexpress direction. The seller sent the first replacement. It was not working. Then they sent another replacement part. both were not working. The seller requested to shipping back to test by USPS. It costed $107. I asked the seller to refund it since it is their product problem. I also messaged to Aliexpress many times. Both seller and Aliexpress refused to refund my money.

I bought an item from aliexpress they have banned the seller because he was [censored] and theift. But they didnt send my money back and now there is no seller, there is no money, there is no item. the customer service worker tells all the time. Hi dear! As per checking here on my end the seller did not respond right? So first, Let me go ahead and email the seller regrading this matter.

Ali-Express takes seller misbehavior very seriously, and we do not allow irresponsible sellers to ruin our reputation. Ali Express aims to provide a safe online marketplace for all of our members specially a valued customer just like you.

No worries. If the seller has proven that they violated the Seller's Agreement they will be punished or worse they will be removed to AliExpress.

And I will send you a request refund now for you to be refunded as soon as possible.

Would that be fine?
they told me also this is your tracking number. and my tracking number was from 2020 year. I bought that item 6th of april 2021.

i rececived a small size order from aliexpress, and the client does not want to help me change the size of the coat and refuse to provide his contact information address to return the items,

Order ID: 8123203530882219. I have never received my order. I was cheated by seller, which used false tracking, which shows as arrieved to destination country, but it never reached my adress. I have written proof from my Local Post Office, which confirms, that parcel never received. It might posted to another adresee, never was checked by Aliexpres

The product "10pcs/Pack Led Bar Light 2835 Hard Rigid Led Bar Lights White / Warm White 50CM" were not received. The local Post office has no evidence that the product has reached its final destination either by phone or website track. The 90 days buyer protection period was not respected.

Seller Guarantees:
ships out within 3 business days
On-time Delivery 90 days

Aliexpress Store 316627

Order : [protected]

Dear Sir/Madam,

mar.22.2021 I received a 3D VR glasses are buying 278$ on AliExpress. I put this on battery charger but after the glasses broke downs without never to be charged. I tried with other electric wire but it never worked.
mar.23.2021 I opened a complaint, I wanted to return the glasses and to be reimbursed.
mar.26.2021 The seller rejected my complaint, he said to reset the glasses. I did but it didn't work.
mar.26.2021 I suggested to seller that in respect of their guarantee to give me an address to return the glasses, but the seller is never answered to me.
mar.29.2021 The dispute was closed with no refund by AliExpress. They said no proof of bad battery.
mar.30.2021 I submitted an appeal to the dispute.
mar.31.2021 The dispute was closed with no refund by AliExpress. The same.

Thanks for your patience and understanding.

Best regards,

Lucie Fontaine
email: riu.[protected]@hotmail.fr

I hope that you understanded my English because is not my mother tongue

I've been a loyal customer to Aliexpress for around 7 years, but since year 2020 I've start getting critical problems.
The most dangerous issue was the 90 days buyer's protection rule becomes arbitrary respected in several cases such like order [protected] where nor the parcel was received neither the money was refunded. Aliexpress platform is turning into a scam one because even if you raise a dispute for an item that it wasn't received you must expect a full refund and this is not what's happening so you end with loosing your money, knowing that most of the orders are not traceable. Besides, some orders were delivered to other customers in different region and again I end with loosing both the money and the parcels and the most ironical issue is that I was asked to search for the person who received my item in order to collect it.

Don't by from LanzHD seller on alieexpres. The half of the batteries ar dad and one was half burned after one charge. This can burn your house down.

Seller: Lanzhad (https://www.aliexpress.com/store/1890206?spm=a2g0o.detail.1000007.1.4ebf318fnzT2S7)

Let the byer now and asked for refund. Date of purchase januari 12/2021

I ordered for a lab regulated powersupply order no: [protected]. It arrived and did not work properly. I opened a dispute to find out how to return the item and get my refund and together send a video a mp4 file to show the item does not work. The seller closed the dispute and can't get anymore to the video for proof and want me to send that video to an mail address: [protected]@qq.com. The video is there but he can't open the video. This conversation costs now already two days without progress.

[protected]

Maizi store perched
2 in 1 Cable VGA TO HDMI LCD LED screen EDID code chip data read line online Reading and Writing line RT809F RT809H TL866ii plus
[protected]
pinkman store perched
Practical 1000 V 20A Thin Tip Needle Multi Meter Test Probe Digital Multimeter Tester Pen Cable Wire Universal
[protected]
UANME Store
Kaisi 5/10/30/50 Pcs Hard Plastic Scraper for Mobile Phone Pry Opening Tool for iPad Tablets PC Teardown Repair Kit
my 3 order are not received

I made payment for this order Number #[protected]. The seller said cannot supply on the messenger service, and asked me to cancel the order. I cannot cancel because the order status is shipped with tracking number. The seller has made false a claim to Alibaba of shipping a part which has not been shipped. It will be 86 days before the shipping time will expire. meanwhile I cannot get my money back until then. In this case the order is more than $600USD which is a lot of money to be sitting in the sellers account. So is the seller using customers money to finance their business?

I have been using Alibaba for purchases for my business. I have made so far more than 400 purchases. This is a problem that needs to be fixed to build confidence with your customers

I look forward to a reply on this.

Gary Collis
Asia Pacific Trade Ltd Australia

Over the course of a few months, I made 3 orders for disposable masks. Since I am based in Europe, I ordered them to be shipped from Europe. I noticed that with each product I ordered the tracking provided indicated that they were shipped from China and sent to a different country. This indicated that tracking was fake. When I repeatedly informed Aliexpress of this abuse they simply said that seller shipped the order and that I should wait fr the order! Also, contacting Aliexpress is very hard. In my complaints I mentioned that they are supprting crooked sellers through the various illegal loopholes they allow.

I purchased 3 wigs from a seller called Joy & Beauty Wigs Store on the 9th February 2021.

The items arrived in the UK on the 24th February 2021. I refused delivery of the item on the 26th February 2021 at exactly 12:10 P.M.

I have since then contacted both aliexpress and the seller to inform them that the goods have been refused and the status has been updated to show that the package was subsequently delivered to the sender 4PX Express UK Co. Ltd on the 3rd March 2021.

Full details and evidence of the item's journey and delivery status can be found on the parcelsapp website.

The order number in question is [protected]. I have received no assistance and or co-operation from neither aliexpress or the seller regarding this matter. I have had enough and would like this matter sorted out as soon as possible. Thank you.

I order 7 months before I still not received and seller name kind girl store they block me please give me positive reply

Thank you
Niyas

End of February I ordered a body-wearable cam in the intention to use it for recording of meetings (screenshot of product page added below).
It turned out that the sound was barely audible. A software-patch received after contacting the seller lead to a slight improvement, but not enough for the purpose I had ordered the cam.
A dispute was opened in the intention of having a full refund.
AliExpress considered dispute invalid as not enough evidence, which was due to the fact that I did not manage to upload large video files (80 MB) when I filed the complaint.
The suggestion was nevertheless to provide refund after return of goods.
However, shipping the cam back to China would cost me 15 Euros or more (depending on carrier chosen), i.e. not worthwhile considering total price of goods of 40 Eur.
On the other hand on the product presentation page of AliExpress website the goods is offered including 'Free Return' (screenshot again below).
Attempts to contact AliExpress to make them aware of this failed as there is no way to contact them except a chat with a 'bot' that only leads to FAQs.