Alibaba review: Body kit for AMG GT through Alibaba (bad experience)

I have ordered a body kit to AMG GT through Alibaba website from the company named Guangzhou Chui Chui Feng Automotive Products Co., Ltd (seller name Mr. Cheng Chen). Order number #254194286501027995. It was promised that delivery will come in 10-12 days, however it took 20-25 days to come. They said that the order will be delivered to home, however, I had to order a truck to take the body kit very far from the city. They promised for compensation 5-8$ per day of delay, however, they did not payout. They promised that they will compensate truck expenses, but I did not receive anything yet.

The body kit came broken, all the body parts were partially broken, it was promised that it would be half-carbon, however, it was just a print of carbon, after that, we tried to wear a body kit to the car, and it did not fit the car at all, some parts were small (not enought size), some parts were larger than it should be. Therefore, we had to cut our original body parts in order to make a new body kit from China fit the car. The price of work has increased substantially as they delivered the lowest possible quality body parts.

After that, I wrote to the company saying that many body parts were broken and that we are not satisfied with the quality after what we were offered a 300$ compensation which does not even met our waitings.

After that they offered 600$, however, it was too low sum to reach an agreement.

Then we have escalated case to Alibaba specialists, however, very uncessusfull experience. First of all, there were conversations regarding compensation starting from 800$, after that offered 1.100$ which was still low because we have cut our original body parts to make fit the body kit. Then we asked for 2.600$, but the Alibaba decided just to close the case with no compensation at all. I have shown all the videos and photos that the body kit does not fit the car.

I have wrote to alibaba's spiecialists via live chat, they said that they will send my message that I've agreed at least for 1.100$, but still I did not receive any answer yet, many days have gone and still no result.

Hopefully, I will get an answer and will be compensated for damaged products and low quality products.

Date of experience: June 05, 2025

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