Menu
Aldo Customer Service Phone, Email, Contacts

Aldo
reviews & complaints

www.aldoshoes.com
www.aldoshoes.com

Learn how the rating is calculated

1.4 190 Reviews

Aldo Complaints Summary

16 Resolved
166 Unresolved
Our verdict: If considering services from Aldo with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Aldo has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Aldo. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Aldo reviews & complaints 190

Filter reviews by rating
5
7 reviews
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest Aldo reviews & complaints

ComplaintsBoard
Y
1:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aldo proma

Ordered a pair of boots online and they arrived in store on December 24, 2017. I am unable to recollect whether I picked them up before or after Christmas. However, within weeks the material on the heel of the boots started wearing away, I didn't think much at first as it was on the rim of the heel and thought this may wear only on that part but not damage any more than that. In the past week I have only noticed that the material is now peeling off really badly. I contacted Aldo and the representative was extremely unhelpful, purposefully too. I also went in store and was told I should have bought spray as it is leather but I looked online and it was advertised as 'synthetic' and as I purchase online then I would have to contact Aldo online. I then emailed in a complaint for both the product and bad service, I was told I was out of my 90 day warranty so nothing could be done, I could also go in-store to see if they would help or I could purchase a new pair.

Normal wear and tear would be on the shoe, a part of the shoe where it has contact the most or the heel tip wearing down. I have never owned a pair of shoes where the top of the back of my heels have started to peel off., this was not normal wear and tear but a poorly manufactured pair of shoes. I own cheaper shoes than this and the materials are perfectly in tact after 3 years.

All I wanted was an exchange for a non faulty item but since the company has been so bad with their customer service, I would rather a full refund.

Order reference number: #[protected]

Customer service reps I have spoken to are: Amani G, Laurie, Alysha and Tamara-Kimberly.

Read full review of Aldo
View 0 more photos
Hide full review
ComplaintsBoard
S
9:59 pm EST

Aldo product

I bought shoes from Aldo last year I haven't wore that shoes too much. Last week I have found sole is Completely comming off contacted them through facebook they adviced me to visit nearest branch and show them. They will take appropriate action. I visited store they said contact them again on facebook because they haven't told you manager name or the person was dealing to you. Again contacted them they said we aren't responsible for any shoes after 6 months. It looks they are buying cheap quality stuff and selling it on higher price. I will never buy any products from them.

Read full review of Aldo
View 0 more photos
Hide full review
ComplaintsBoard
P
1:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Aldo high disrespect from aldo and no resolution for customer facing issues with brand

Hi Team,

It is submitted that i am a regular customer with ALDO and have been shopping with this brand from a long time. I am very addicted to this brand when it comes to its offerings like shoes, accessories and other offerings which are key picks for an individual like me.

It is a sorry state of affair for me now as i feel deeply cheated by your brand and you have no regard for customer loyalty and customer deep respect for being associated with you from a long time. many a times i have bought shoes and bags which costed me more than 10 thousand rupees in one go and i still went ahead with the decision of buying the Article just because of customer loyalty and brand value.

From past many times my articlesh as my shoes are loosing shapes and even getting torned down. latest 2 articles where i gifted my friend a bag from ALDO got torned. i went to your shop in select and even in vasant kunj, Delhi where they disrespected my concern and didnt even bothered to hear me out or even provide me a basic solution to my query.

I am attaching picture of the one of the article - Aldo bag that i bought from ALDO store in vasant kunj, Delhi where the logo of the bag has vanished. If ALDO makes such bags where the basic logo will vanish, how ALDO managed to sell it off and took the product out from production to distribution with such a grave mistake from the quality assurance department.

I will take this matter very very seriously now and would seek an alternative from ALDO. I trusted the brand but now the brand Aldo is cheating big time. I seek a replacement for my article and a proper reply from ALDO as to why this happend.

Dont come out with a lame excuse please as i am not a new customer and very well have used your products from years.

Read full review of Aldo
View 0 more photos
Hide full review
ComplaintsBoard
W
7:55 pm EST

Aldo constant emails

I purchased a pair of shoes around july 2017. I did not check the spam box
To receive spam. Now every few days since then I get an e-mail. I called and
Asked to be taken off the spam list numerous times and was told "that on the bottom of the e-mail just check the unsubscribe box". Now the e-mails
Arrive with no text attached to the spam. When I called again, I was informed
That the spam was sent by, another company and is the one that's sending me the spam, but she has no way to contact them. (case # c02547851). So as
You can see this a catch 22 by aldo. So I guess I will keep getting spam from
Aldo for ever. So I will keep on warning everyone that "if you purchase anything from aldo be prepared to receive spam from them the rest of your life." no matter how polite you are, or nice you are they don't care. This is on the verge of harassment.

Read full review of Aldo
Hide full review
ComplaintsBoard
R
1:01 am EST

Aldo aldo accessories

Very unprofessional staff; the managers are even worse, they don't know how to handle a very simple situation, they are rude and never smile to clients! very bad experience in Aldo stores yesterday! Please choose professional people or train them how to smile at least especially the managers! 2 bad managers one named Ali at Abc Ashrafieh. Instead of giving good example to the employees they are showing them how to be rude to the clients! This is absolutely unacceptable; they do not give you any solution I asked him to contact the company he refused he said he is the highest one at the company! I had to go to the CS to resolve the issue!

Read full review of Aldo
Hide full review
ComplaintsBoard
A
9:09 pm EST

Aldo manager

I was recently at the Aldo store at 97 5th Avenue and the store manager who's name is Mervin was very rude and racist.

The service given by that Aldo store was very bad and the Manager himself was very rude . He had no skills how to talk to a customer and handle issues. No proper customer service and no professionalism.
Very disappointed and I don't think that store will have happy customers as the Manager Mervin has no skills how to talk to customer and handle issues in a professional manner. Found him very rude & racist . Hope Aldo look into the matter.

Read full review of Aldo
Hide full review
ComplaintsBoard
M
11:02 pm EST

Aldo purse/ worst customer service

I bought a purse for my mom for her birthday on january 3rd /2018 and then I got home and I removed the price tag of the purse so my mom doesnt see the price and then I showed her the purse and then she said it wasnt her style so why dont we go to the mall and buy a new one. On january 6th/2018 we went to go buy the purse my mom wanted and after purchasing that purse she told me to go return the aldo purse. I went and asked the lady to return it and told her nothing is wrong with it then she noticed there was no tag on it and she told me I cant return it. I can only do exchange. I told her I have the ticket price and she said our policy is if the tag is removed we cannot accept the return. Then I got pissed off and told them I have the reciept and they made a big issue and talking to me with all attitude. They were being so racist to me. They gave me the worst customer service and I noticed that the lady that was ahead of me got treated really well with a smile and great customer service and when it was my turn all 3 workers there were being rude to me and talking with attitude. Until they made me cry infront of them and customers staring at me. And all they said is sorry and didnt do anything. I told them you guys have really bad customer service and I learnt my lesson not to deal with aldo again.

Read full review of Aldo
Hide full review
ComplaintsBoard
N
12:20 pm EST

Aldo service

We were at the Aldo store in madinah at the Al-noor mall. As a South African I was beyond horrified at the customer service received. The service we receive in South Africa it's amazing compare to the rubbish received there. The one lady who had a tag that said she worked there had the audacity to say she didn't.. when asked if they speak English she said "no" in English. Then I proceeded to ask for the other shoe that I was purchasing only for this lady to take the shoe and leave it on a counter in the back and didn't bother to serve me. I waited about half an hour until I raised my voice and made sure they knew what horrible service and attitude they all have. So so disgusting and disappointing in them.

Read full review of Aldo
Hide full review
ComplaintsBoard
Y
1:04 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Aldo delivery and false hope

I went into the local store searching for a Christmas gift 10 days before Christmas. I found a item which happened to be out of stock. I was told by the gentleman that if I ordered it online it'd arrive well before Christmas. Unfortunately after the order was placed I began tracking it and it said it would arrive after Christmas which was very unfortunate as I was out of a gift and out of my money. I am very disappointed in the lack of knowledge of the associates in store as well as customer service who I also spoke with and basically said I was out of luck. I won't be ordering from aldo online or in store again. I'm not sure why it would take so long to deliver.

Read full review of Aldo
Hide full review
ComplaintsBoard
T
1:52 pm EST

Aldo black formal shoe

I bought a Black size 7 formal shoe, took it back after realising that the left shoe was wider than the right. McDonald(they gentleman who assisted me) adviced me to pay an extra R250 to get another delivered in a weeks time, from another store. It's been over 5weeks, and besides the fact that i had to go back to the shop every week, there was no and still wasnt any communication whats so ever.I spend money driving to Mall of the North, it's unfair and unprofessional, I've bought 3 pairs of shoes at Also.but I doubt I'll recommend it to anyone else. Polokwane

Read full review of Aldo
Hide full review
ComplaintsBoard
F
11:01 pm EST

Aldo alirenna pink bag

I submitted an order on 22nd Nov 2017 with Aldo of a pink bag. My order no was [protected]. I didn't receive my order until 10th Dec. When i tried contacting them, they said that the package was printed but it never shipped. They were not able to reorder it because they were out of stock. All they did was give me a refund and nothing else in compensation. Not even an apology email. Extremely disappointed by their customer care service.

Read full review of Aldo
Hide full review
ComplaintsBoard
P
10:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Aldo shoes

I write to you regarding the horrible experience that I have had with ALDO, India and subsequent service of the same.

I had purchased a pair of black and white wedges (amongst 5 others) from the Aldo store in Mumbai (Bandra) in January 2017. The images that I have uploaded show the state of the shoe after ONE wear!

I had taken it to the Calcutta store (since I was visiting Calcutta at that time), who said they would be able to exchange it for the same pair but did not have ready stock of it.

I then took it to the Chennai store (since I reside in Chennai), who refused to address it since it was bought in Mumbai and they were not willing to take responsibility. Was very disheartened ! I decided to not make it a big issue and called the Mumbai store to tell them about this. They in turn told me to address it with the Chennai showroom as it is the same mother company. On going back to the Chennai store, and updating them on this, they refused! I requested them to atleast organise to send it to the store in Mumbai and issue a voucher for me to use for future purchases. They said they weren't authorised to do that. On suggesting that they work this issue out with the head office and find a solution, they till date haven't reverted back. I told them to keep my broken shoes and call me back when they resolve the issue.

In addition to this, is an experience with a pair of strappy white wedges. The straps come off every time I wear them. Took it to the shop for replacement/fixing. They took 3 months, saying they need to send it to their main warehouse for repair. I followed up on that EVERY WEEK for 3 MONTHS! Finally on receiving it again, the time I wore it ------- *surprise surprise* the straps came off AGAIN. It is very evident that they did a horrible glueing job as the straps were stained in brown glue. Took it back AGAIN, when they suggested I take it to the cobbler and fix it myself if I thought they did a horrid job.

I currently reside in Singapore and it is impossible for me to run around to sort this matter.

Assuming Aldo is a globally acclaimed company, the least I expected was for a convenient after service, let alone quality of shoes. The shoes you sell are not cheap, that I cannot discard them after ONE wear. It is very VERY disappointing and I have refrained myself and others from shopping at ALDO since

Read full review of Aldo
View 0 more photos
Hide full review
ComplaintsBoard
M
4:49 pm EST

Aldo necklace/birthday gift-ref #c02334973

First of all I am very disappointed with your customer service . I went in to your store in October and the salesperson that I talk to was very rude by the name of SYLVIA AT THE MCALLEN TEXAS LA PLAZA MALL STORE. I went in to return a necklace that my sister bought me that I did not like. I also had receipt to return the item. When my sister bought it it did not have a ticket on it. I went into your store 10 days after she purchased it.. TThe salesperson Sylvia did not allow me to return it. It has now been 2 months that I have been waiting for someone in corporate to call me regarding this incident. The responses I get from the representative when I call is someone will get back to me in 24 to 48 hours. And as of yet NO ONE HAS CALLED ME. I have called 4 times already. No wonder there are so many complaints on line about this company

Read full review of Aldo
Hide full review
ComplaintsBoard
A
4:40 pm EST

Aldo service

I was very unhappy with the service i received today. (Nov30th) I have purchased a pair of boots online with the assumption i could return them in store, when i went yesterday to return them they informed me i couldn't do to the fact that i used paypal. I was treated very well at this time. Then when i got home i started the process to get the refund and mail the boots back, when i was talking to the chat person they informed me that this policy had changed and that this store must have been uniformed. So i decided to go back due to not wanting to deal with the shipping and figuring that out. when i went back to the store (sherway mall) i was treated horribly the girl behind the desk was basically laughing saying that it was impossible and making me feel like i was uninformed. She was no help at all, didn't even bother to look it up or anything. So i left, i am very unhappy with the service i have been given and does not make me in any way want to shop at this store.

Read full review of Aldo
Hide full review
ComplaintsBoard
T
6:15 pm EST

Aldo customer service

After reading these comments it's no wonder that so many people have customer complaints about the service they received with in stores. I called headquarters trying to figure out what happened to my order and a manager named Pamela was beyond rude about the situation. My order hadn't been shipped after 7 days nor would I have known or received my order if I hadn't called bc sssociates with in the store kept telling to wait on a email. Had to make a purchase twice just to get the order stArted over and I still have not received a refund for the first order that was never shipped. Now I keeps getting a excuse that Black Griday just passed so orders will be backed up... but I didn't place a order during Black Friday! It just so happened that I caught ALDOS mistake a day after Black Friday... it starts at the top of every company and trickles down, so I'm not surprised to read about the bad experiences within stores... Pamela should be FIRED! Don't believe me? Please pull the call that was taken approximately 7:50 pm eastern time on 11/25/17 if anyone actually cares ... I had someone respond to a message I sent via Facebook, took the order numbers but never followed up... SAD... I will think twice before I spend money with this company again...BAD BUSINESS practices will catch up with ALDO sooner or later

Read full review of Aldo
Hide full review
ComplaintsBoard
J
7:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Aldo service

I am so dissapointed in service that I received at one of your Aldo stores. I visited the store at green acres mall on November 17, 2017. I had a return that I had on a pair of shoes and jewelry I bought at another location. I had all intentions to make an exchange but went to the register first to make return so I didn't have to worry about the merchandise in my hand. The cashier was friendly we had great conversation. He asked why I was returning and I told him I had to because everything in my closet is starting to look the same, I have so many shoes from Aldo's. I love the brand and I have addiction to shoes. During conversation with associate I told him that instead of returning my shoes to my debit could I get cash back. I had identity theft on my card and I had literally just left the bank from being there for hours trying to resolve my account. The manager then walked over this is where my experience went bad. She came over and said she was unable to do return and give me cash back that I would need to return merchandise back onto my debit. I explained to her that I has identity theft and she said there was nothing she can do. Now I know that was untrue. Like I said I have shopped at many Aldo's and some I have had to return and when using my debit they ask me if I want it back to my card or cash. I knew at that moment she was trying to give me a hard time. I am a store manager for Victoria's Secret I know how a register works. I also know that I will do anything to make sure my customers have the best experience when shopping at my store. I was so livid. I then had to call customer service to get assistance with my transaction there was nothing else I could do. I just left from the bank where I was told someone took thousands of dollars out of my account and now visiting this store the manager is giving me a hard time. The customer service representative was very helpful she did tell me that it is the Stores decision on how they wanted to handle the situation. I guess the manager decided she didn't want to help me. The representative via phone gave another option which was to put it on my temporary card. I told the manager what representative said and she didn't even believe me she asked to speak to the representative because she said she don't believe she could process that transaction either.. after about 40 min the manager finally processed transaction with me having to have the representative on the phone talking to me the entire Time. I have never once felt so humiliated before. I can't believe that this is how Aldo managers represent your brand. I will never shop at this location again. However I did just order two pairs of shoes online. This is how loyal I am to the brand. This experience did teach me a lesson. I will listen to my customers more and ensure they always have a great experience because the last thing I would want is for my customers to stop visiting my store and resort to shopping on line.
Here is my transaction # 575150
Store 2031
Cashier [protected]
Session 10019
Register 1
Time 12:08
Thank you for allowing me to share my experience. I am sharing so that you can ensure the next customer does not get the same treatment I did.
Jennifer Smith
[protected]

Read full review of Aldo
Hide full review
ComplaintsBoard
T
10:14 am EST

Aldo horrible customer service

Went to the Aldo in Brampton at the Bramalea City Centre to return some boots I ordered online. Returned 2 pairs, and needed to exchange 2 more as I needed a smaller size. So the clerk ordered the 2 pairs I was exchanging and ordered a third pair I saw in the store I liked but they didn't have my size either. He said there was a promotion on for free products (shoe shine, spray etc.) and I could get around $55 due to the amount of $$ I spent. Realized later the clerk didn't correct the price of the exchanged shoes so I was being charged $10 more per shoe. So I had to go back to the store to get reimbursed $20 plus taxes. I then returned the third pair that I ordered (not the exchanged shoes) and they credited me back $220 - $55, realized later this $55 was the credit for the product I received for free. So now I'm paying for the "free product" because she didn't give me the full cost of the boots back $220. So I went back to the store again, tried explaining this to the original clerk who messed it all up in the first place and he just didn't get it. But ended up reimbursing me the "free product" of $50 I wanted to return, since I was now paying for it. Noticing then that he charged me for an insole that I never even purchased, I don't use in soles. So in the end I was out $5 but it's better then $55 or more.
To sum up a long confusing story the clerk messed up my 1 transaction 3 times, absolutely ridiculous. I will from now check every single line on my receipts going forward. And I'm sure he thinks it was all me, who was the problem.

Read full review of Aldo
Hide full review
ComplaintsBoard
M
9:22 pm EST

Aldo worst customer service of my life

I went to return shoes I bought a few days earlier. I bought them as the store was closing and the associate said, "you can always just return them". Simple as that right? WRONG. Little did I know what was to follow was literally 2 months of wasted valuable time.

Somehow, the associate rung in my payment as another card number (which is a WHOLE other issue in itself). The charge came up on my card, but because the card # was different, I was told to call customer service for "help".

Summary:
- Customer service says they'll escalate it to a store manager who will call or email me. I just want a refund. They explain "we have to fix the internal issue first so you'll have to connect with a manager"
- no one calls after a week
- customer service says they'll escalate it even further to a district manager. I ask for an email rather than a call, because you know I work for a living and may miss a call during business hours
- district manager calls. I miss the call. I call back twice. His voicemail isn't even set up. How professional.
- I hear nothing for another week. No calls, no emails. Clearly Aldo must really care about their customers.
- I call customer service and they apologize and say I can go directly to a store and they'll direct them to refund me over the phone.

SO IN SUM, they could have refunded me from the very beginning.. but decided no. Let's exploit this customer and use her for our benefit to improve our internal hiccup in the system. Forget her time. Forget the unnecessary troubles this caused and continues to. Forgot making her feel valued for even shopping with us in the first place. Let's NOT address the snowball of a situation this has become and hopefully she'll just disappear.

I have never been so disappointed with a store in my life. I've been shopping at Aldo for years! And will never again in my life. I will make sure all my friends know how little they care about customers and will spread the word to everyone I possibly can.

To think this business started off as a sincere, family company. Terrible experience. Time in my life I will never get back. Thank you Aldo!

Read full review of Aldo
Hide full review
ComplaintsBoard
P
9:29 pm EST

Aldo smooth leather cleaner

I bougth an Aldo smooth leather cleaner and something went really wrong, after fallowing the instructions to clean my resently bought Aldo brown leather shoes (spread the lotion evenly over the leather surface. Let dry, buff with a clean dry cloth) i did notice that the cleaner have litterally taked away most of the leather color, as result my new pair of shoes are destroyed!
I can not even express how mad I am about all this happening.
What solution can you offer me? Considering that i bought an aldo cleaner for aldo shoes from an aldo store and now i have a horrible looking pair of shoes.

Read full review of Aldo
View 0 more photos
Hide full review
ComplaintsBoard
P
5:44 pm EDT

Aldo boots

I went to buy some boots in the aldo store of memorial mall in houston tx. ask for a size to a boy who was not doing anything. He was talking with his partner He did not want to attend me I wait like 7 min. I approached another very friendly guy and He wonder if someone attended to me. I told him that the other guy I asked for a size of boots and he did not answer me and he went to the registrar. the boy told me that if he had realized that he did not want to help me. and he was very kind and went to look for me the size of the boots. I work in a store and the priority is the client one has to be very kind to the client. I asked for the name of the young man and they told me his name is Carlos, they did not want to tell me his last name. Maybe it was not the real name because I said that I was going to report that horrible bad time that happens in that store

Read full review of Aldo
Hide full review

Aldo Customer Reviews Overview

Aldo is a global retailer specializing in the design and production of a wide range of footwear and accessories. The company offers a variety of shoes for men and women, including dress shoes, casual sneakers, boots, and sandals. In addition to footwear, Aldo provides customers with an assortment of handbags, jewelry, and other fashion accessories. The brand aims to deliver trendy, on-point styles for those seeking to update their shoe and accessory wardrobe. Aldo operates numerous stores worldwide and also serves customers through its e-commerce platform, aldoshoes.com, where shoppers can browse and purchase the latest collections.

Aldo In-depth Review

In summary, Aldo website - www.aldoshoes.com - is good place for finding stylish shoes and accessories. It is easy to use and offer many different products. Quality is good but sometimes prices can feel high. Sizing is standard, but always check size guide. Designs are modern and fashionable. Shopping online is simple and secure. They have many options for payment. Shipping is reliable, and they have clear return policy. Customer service is helpful. They also care for environment and ethics. Many customers leave positive reviews. They have loyalty program for extra benefits. Aldo is well-known brand with strong market presence.

Website Navigation and User Experience

Website of Aldo is easy for navigate. Design is clean and finding products is simple. Filters help to narrow down choices. Pages load quickly and site is mobile-friendly too.

Product Range and Selection

Aldo has wide range of shoes, bags, and accessories. They have many styles for both men and women. Selection includes casual to formal options.

Quality and Durability of Products

Products from Aldo are generally of good quality. Shoes are durable if care for properly. Some items may be less durable, so it is important to read reviews and product details.

Pricing and Value for Money

Prices at Aldo can be bit high, but they often have sales and discounts. For quality and style, many customers find it worth the price.

Sizing and Fit

Sizing at Aldo is consistent with standard measurements. It is important to check size guide, especially for international sizes.

Style and Design Aesthetics

Aldo is known for modern and trendy designs. They offer variety of styles to suit different tastes and occasions.

Online Shopping Experience

Shopping on Aldo website is straightforward. Product information is clear and checkout process is easy.

Payment Options and Security

Aldo provides many payment options including credit cards and PayPal. Website is secure, using encryption to protect customer information.

Shipping and Delivery Services

Aldo offers reliable shipping. They provide tracking information and delivery times are reasonable. Shipping costs vary depending on location and speed of delivery chosen.

Return and Exchange Policies

Aldo has clear return and exchange policy. Customers can return items within certain period if not satisfied. Some conditions apply, so it is important to read policy.

Customer Service and Support

Customer service at Aldo is helpful. They can be contacted through various channels including email and phone. Response times are good.

Environmental and Ethical Practices

Aldo shows commitment to environment and ethical practices. They have initiatives for sustainability and responsible sourcing.

Customer Reviews and Testimonials

Many customer reviews for Aldo are positive. Customers praise style, quality, and customer service. Some negative reviews exist, often about specific products or isolated incidents.

Loyalty Programs and Promotions

Aldo offers loyalty program called ALDO Crew. Members get benefits like discounts, birthday gifts, and exclusive offers.

Brand Reputation and Market Presence

Aldo has strong reputation and presence in market. They are known for fashionable products and have many stores worldwide.

How to file a complaint about Aldo?

Here is a guide on how to file a complaint against Aldo on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Aldo in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Aldo. Mention key areas such as transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint against Aldo on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Aldo customer service

Phone numbers

1800 326 2536 1888 818 2536 More phone numbers

Website

www.aldoshoes.com

Most discussed Aldo complaints

customer sevice
5
(opinions to this review)

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Aldo?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aldo Customer Service. Initial Aldo complaints should be directed to their team directly. You can find contact details for Aldo above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Aldo. Discuss the issues you have had with Aldo and work with their customer service team to find a resolution.