Having problems with Al-Essa Group?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Al-Essa Group Customer Service Contacts

Building 49, Street No..6 Ardhiya Industrial Area,
Kuwait - N/A

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Al-Essa Group Customer Service. Initial Al-Essa Group complaints should be directed to their team directly. You can find contact details for Al-Essa Group above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Al-Essa Group. Discuss the issues you have had with Al-Essa Group and work with their customer service team to find a resolution.

Complaints & Reviews

Jul 08, 2020

Al-Essa Group — Air conditioner

Dear Sir/Ms, Please I would like to complain about your Distributor in Kuwait (Alessa). I bought nine air...

The complaint has been investigated and
resolved to the customer's satisfaction
AL ESSATermination

If the company act against the law of the ministry of the social affairs y not the employees lodge a complaint to shoon / indian embassy?
Kuwait labour law 8 hours duty / ot for the off day / one month leave and salary & air ticket for the year / 50% service for the year up to 5 years / one month salary for the next 5 yrs / leave for the pregnant and delivery period /
Also the kuwait court is very stright and also given the judgment in the short preriod to the foreigners
Go and lodge the complaint in shoon / embasssy / court once recd the service & benefits then request for your transfer, y u r accepting the cancellation and go back to the country.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • Tr
      True Face Jul 19, 2012

      There are two facets to this problem. (1). If an employee has agreed to all the terms and conditions that an employer is offering at the time of recruiting (on paper), then irrespective of what the employee learns after reaching Kuwait, the employee must abide by the terms agreed and must stake claim to anything more than that just because others in some other Companies are enjoying better benefits. (2). If the Employer has violated the terms agreed at the time of recruitment, then the employee can surely seek redressing; at the first instance with the employer, then with the local Embassy if the negotiations with the employer fails, lastly with the Ministry of social affairs and labour if everything else fails.
      But, generally in Kuwait, it is observed that workers in their desire to somehow come to Kuwait and earn the Dinars, accept to anything and everything that the prospective employers offer, without bothering to think or verify a few facts. Once they arrive here and settle down, they make a few friends around and start getting to know of the terms that could have been possible had they been more careful. Not wanting to blame themselves for making the decision, they start targeting the employer, accusing him, protesting and complaining here and there. In such a case, the employee is as culpable of the violations as the employer. Because, in these days of technology, everything is available on the Internet; private sector labour law, general terms and conditions for various professions etc. Being educated and mature, people have to be well informed and then take decisions. Those who do not follow this path and then make the employer the scape goat can only be called stupid and opportunistic.

      0 Votes


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.