AKIRA
Reviews and Complaints

Their website is utter Trrrash! It wont allow new customers to login after they've created a new account. After several attempts I wasnt able to even place an order! Got a message about NO SHIPPING INFORMATION IS AVAILABLE AT THIS TIME! UGH! I will taking my hard earned dollars to ZARA whose website is easy to login and place an order...also has a great return policy AND THEY HAVE STORES! BYE FELICIA. SHOPAKIRA YOU DESERVE 0 STARS. Subimit a picture for proof of purchase is so laughable! GIT!

I not only LOVE what I bought, but I did receive it exactly the day I expected. From order to doorstep with free delivery was 5 days and I live across the country. Their customer service is exceptional, I cannot understand a negative review!
The quality is very good, so much better than other online stores I have shopped in.
This is hands down, my new go-to store! I had a million compliments on my boots the night I wore them. Everyone asked where I bought them and I was happy to give them the info.
Thank you Akira!

Shopakira.com is awesome... Its a womens store based in Chicago (they have a men's line now) and they have the cutest clothes at really reasonable prices and free shipping on items over $75.00 also they give you 10% off every time you shop on the site. I love going into the store so if you are visiting Chicago look up Akira... they have several locations in the city. I wish we had one here. On second thought I am glad we don't have one in Ohio I get to look cute and no one can get my peices LOL... Check them out... shopakira.com They are the BOMB!. Com

This is coming from someone that's been burned so many times from falling for clothing sites that are gimmicks. I went in with little hope, and was shocked at the quality of the coat I purchased. It was remarkably similar to a coat I bought at Nieman Marcus for $800. I have no idea how on earth they get away with this at such little price ranges, but I am happy they do. I have only purchased, a coat, maxi dress and 3 pairs of sandals so far. Some of them $10 a piece and I LOVE them. Keep up the great work. If you are not choosing to shop here you are crazy!

I see the bad reviews and I take note. I have had nothing but good experience with the store. I called to check my fit, I knew the dress and shirt that I wanted. My salesperson was knowledgeable and steered me in the right direction. I got just what I ordered, but I understood and saw the product beforehand on others. They have very inexpensive clothing and accessories for small/thin people with limited funds and what you see is exactly what you get. You need to shop and ask questions. I love my dress-I also use as a tunic, and my mother of dragons turtleneck- only available at Akria!

A customer of almost 2 years.
This is my go to when I have any type of upcoming event and, when I want to dress differently than everyone else. I have never had a problem with delivery. Sizing however, yes but maybe 4 times. It was my size but the cut was not. Can't always get it right so I don't blame them. Good thing is, I only paid 5 to 10 for the items. Regarding shipping, if you spend 60 before taxes, it's free! The only time I've contacted customer service were to check on my reward points. That wasn't an issue either. I give Akira and overall 9/10. I love this company and how they stay ahead of the fashion trends and you will NOT see any of these items on Fashion Nova. Happy Shopping

I was excited to shop at AKIRA (shopakira.com) after hearing about their cute clothes. However, I have to say, my experience was not as great as I hoped it would be. While the clothes were indeed cute, I found them to be overpriced and made from cheap materials. The sandals I purchased had diamonds that split open on the first day. I was disappointed to not have been able to wear them for even a full day. Similarly, the diamonds on my two-piece outfit came off after only one wear. I was shocked when the zipper on my dress broke, rendering it ruined. Unfortunately, out of everything I purchased, I only have one thing left - a pair of underwear.

One thing that bothered me was the fact that AKIRA forces their customers to spend their money back in store credit. This is unfortunate, as it seems like they are aware that their clothes are made from low-quality materials and fall apart easily. I was frustrated to have spent so much money on clothes that literally fell apart before I could fully enjoy them.

Overall, I would not recommend shopping at AKIRA. While their clothes may look nice online or in the store, they are not worth the price or the hassle of returning and exchanging items that break so easily. I would suggest investing in higher quality clothing that will last and be worth the investment.

I gotta say, if you're thinking of shopping at AKIRA, you might wanna think twice before clicking that buy button. I mean, if you're lucky enough to have a store nearby, it might be okay, but shopping online is a whole different story. Let me tell you, it's a nightmare.

First off, the sizes are all over the place. I ordered some heels for my sis for Christmas, and I made sure to check her current shoe size before I ordered. She's a size 9, no doubt about it. But when the shoes arrived, they were way too small and narrow. Like, what the heck? So I reached out to customer support, hoping they could help me out. But nope, they don't do exchanges for online orders. I'd have to return the shoes, wait for a refund, and then order again. Like, seriously? Ain't nobody got time for that.

So yeah, I'm definitely returning those shoes and taking my business elsewhere. AKIRA might look cool and all, but trust me, it's not worth the hassle. Save yourself the trouble and find a different store to shop at.

When it comes to shady business practices, some people may not mind. However, in my experience with shopakira.com, I have found that they have repeatedly made errors on my orders that seem to indicate a pattern of corporate theft. It is unsettling to realize that they intentionally miscount inventory, charge customers for items they know are out of stock, and then ship the wrong size on purpose so they can keep the money for an item and force the customer to pay shipping costs that exceed the value of the item.

Unfortunately, this is not a one-time issue I have encountered but has happened multiple times too often to be a coincidence. For example, each time I order an 8.5 shoe size, I always get a smaller size instead, such as a 6 or 7. Then, when I try to correct the order, they blame me and pretend it was my mistake, instead of admitting their wrongdoing.

Overall, I have found shopakira.com to be unethical, untrustworthy, and completely insensitive to their customers. It is disappointing since, as a customer, I expect to be treated fairly and honestly. Therefore, I cannot recommend them to anyone who values their time and money and wants to avoid wasting it on a company that does not respect its customers.

My experience with AKIRA (shopakira.com) has been nothing short of frustrating and disappointing. They claim to offer a wide variety of trendy clothing items and accessories, but unfortunately, they don't seem to have a handle on their inventory.

Despite ordering a flower Adidas jacket, I received an entirely different product, a plain white jacket. Upon contacting customer service, I was informed that the item I ordered was out of stock and they simply decided to send me a different jacket without my consent. This was incredibly inconvenient and disappointing, as I had been looking forward to receiving that specific item.

When I requested an exchange for the incorrect jacket I received, I was told that the shipping fees to return it to China would be too expensive, and that I should simply keep the item I didn't want. This is unacceptable - I paid a considerable amount of money for the jacket I wanted, and I should not be forced to keep one I will never wear.

I've been trying to resolve this issue with customer service for over 25 days now, and the interactions I've had have been frustrating to say the least. They have been unhelpful in providing me with a solution that works for me, and have only offered to refund me a fraction of what I paid for the jacket.

Overall, I would not recommend shopping with AKIRA. Their inventory management is lacking, their customer service is unhelpful, and their practices are frankly bogus. Save yourself the frustration and shop elsewhere!

My experience with AKIRA was extremely disappointing. Despite having high hopes for the store, I was charged double for my purchase. I promptly reached out to customer service to cancel my order, only to be put on hold for a staggering hour. Despite my efforts to explain the situation and cancel the order, I was told that the window for cancellation had already passed, which seemed like an outrageous notion considering the circumstances.

To make matters worse, I spoke with a customer service representative named Jasmin who lied about the availability of the managers. She suggested that they were all in a meeting and unavailable to speak with me. However, when I spoke with another representative named Mathew, he denied the existence of any managers whatsoever. It was clear that the team at AKIRA was not willing to take responsibility for their mistake.

I was appalled by the lack of concern shown by Jasmin and Mathew as they refused to offer any meaningful solutions to my problem. I even went so far as to request that the manager call me, but this request was rightfully denied by the team. When I asked for the manager's name so that I could escalate the issue further, they would not even provide me with that basic information.

My experience with AKIRA has left me feeling incredibly frustrated and disappointed. Losing $150 due to the mistakes of others is unacceptable, and the customer service team at AKIRA did not seem to care one bit. I will never shop with this company again and will encourage my friends and family members to avoid them as well. It simply isn't worth supporting a company that is willing to steal from their valued customers.

So, I was really excited to order a top from AKIRA. I mean, they have some really cute stuff on their website. But, when I finally received my package, it was empty! I was so disappointed. I checked the tracking info and it said that it had been delivered, but I was home all day and didn't receive anything. I tried to contact customer service, but it was a total nightmare. I was put on hold for what felt like forever and was hung up on more than once. I even tried emailing them, but never got a response.

Finally, I decided to use the chat feature on their website. The representatives were not helpful at all. They kept ending the chat before I could get my questions answered. I had to start a new chat multiple times. It was so frustrating. I was promised an email with a form to fill out for a refund, but I never received it.

I really wanted to like AKIRA, but I have to say that this company is a total scam. I would not recommend ordering from them. It's a shame because they have some really cute stuff, but the customer service is just terrible. I hope they can improve in the future, but for now, I'll be taking my business elsewhere.

When I stumbled upon AKIRA, I was excited to browse through their collection of trendy and fashionable clothing items. I was particularly drawn to their "Ride or Die Vegan Leather Jacket", which was described as a stylish and affordable piece of vegan leather outerwear.

However, upon receiving the jacket, I was sorely disappointed. The jacket looked extremely cheap and poorly made, with a shiny and plastic-like appearance. It was evident that the material used was of low quality and not at all what I expected it to be. Even worse, the jacket seemed like it was sewn together by an amateur with visible threads hanging from everywhere.

Furthermore, the jacket sizing was inaccurate and ran smaller than expected, adding to my disappointment. It was apparent that the product quality did not match its price point, and I was left feeling cheated and dissatisfied.

What made matters worse was that I discovered that AKIRA carefully screens their reviews and only allows positive ones to be posted on their website. This explained the lack of negative reviews for their products, which is a significant red flag for me as a consumer.

Overall, my experience with AKIRA's "Ride or Die Vegan Leather Jacket" was highly disappointing, and I have returned it for a full refund. I urge potential shoppers to exercise caution when considering purchasing from this brand and to do their research before investing in their products.

When I first came across AKIRA, I felt a bit unsure about the brand, but after reading some reviews, I realized that customer feedback is incredibly important for any business to grow. As a paying customer, I purchased the PLUS VERY SPOILED LONG SLEEVE JUMPSUIT, which unfortunately faded and lost some of its rhinestones after just one wash. I took special care by washing it in a large mesh laundry bag, but even so, there was a hole on the front left side of the outfit. Needless to say, I was quite shocked and disappointed about the quality of the product. The clothes are stylish and look great, but the quality doesn't seem to match.

As an additional example, I also got a PLUS AZALEA WANG SILVER FINGER STUDDED MOTO JACKET. Unfortunately, after just one wear, some of the studs started falling off. For me, quality is a significant factor, and it's not always just about the money. I also purchased two large totes and a pants suit, and now I'm starting to wonder if they'll also fall apart.

Overall, I'm deeply disappointed with my experience at AKIRA. While the brand presents itself well and has great style options, the quality of the products is lacking. I hope that AKIRA will take customer feedback into account and work towards improving their products so that customers can enjoy both style and quality.

AKIRA is a store that sells clothes and accessories. I think that the way they pay their employees is not fair. They pay them less than the minimum wage, which is not right. They also make them work a lot and expect them to be there early. This is not fair to the employees. They should be paid more and treated better.

The company is run in a crazy way. They expect the employees to do a lot of work, but they don't give them enough time to do it. They also expect them to wear revealing clothes, which is not appropriate. The employees have to run around the store filling up the dressing rooms, while the other staff just stands there and rings up customers. This is not fair to the employees who are doing all the work.

The company is not an equal opportunity employer. They don't treat all employees the same. This is not right. Everyone should be treated the same, no matter what their race, gender, or religion is.

I would not recommend working at AKIRA. The way they treat their employees is not fair. They should pay them more and treat them better.

As a young single mother, finding affordable and fashionable clothing can be a challenge. I was excited to stumble upon AKIRA through their website, shopakira.com. However, my experience with the company was far from pleasant.

After a week of contacting them both by phone and email, I was disappointed to find that they had taken my money and failed to follow up on my issue. When I received an email stating that they would be looking into it and someone would be in touch, I expected prompt attention. However, I have yet to receive a call or email from them, leaving me feeling frustrated and unsupported.

The lack of communication is not the only issue I have. When I visited the Oakbrook location, I was not informed about their return and refund policy, which has proven to be a costly mistake. I now feel that their lack of transparency constitutes negligence, and I am eager for this to be resolved with a refund for the item in question.

This is not the kind of experience anyone wants to have when shopping. I found the integrity of this company to be lacking in basic customer service, and even snobbish in the way they treat their customers. As a result, I will not be returning to this store or website for any further purchases.

It is unacceptable for a company to force customers to spend their hard-earned money without providing the necessary support and attention that they deserve. If my issue remains unresolved, I have no intention of spending another dime on such a discourteous and untrustworthy merchant.