Tuckernuck’s earns a 2.7-star rating from 10 reviews and 13 complaints, showing that the majority of shoppers are somewhat satisfied with their purchases.
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Efficient Return Service
I think we all shop more freely when returns are quick and efficient. Shopping on line can be challenging and mistakes are made. I do wish there was a return reason" just didn't flatter" as quite frequently the garment is fine but for whatever reason, it simply doesn't feel like something you would look forward to wearing. Hence, returns are inevitable. Knowing Tuckernuck makes the process headache free is critical.
Lady In Red
I have wanted a red dress forever but could not find one that fit/suited me. (am 72 years old, 5'2,115 pounds).
When I stumbled on your Blythe dress in poppy I was thrilled.
It arrived quickly, and was well packaged.
The color is a stunning bright true red without the drab bluish cast that often comes in red fabric.
The dress is listed as a mini but came below my knees so I shortened it by 4 inches and it is PERFECT.
Customer Experience was Fantastic!
I ordered the Faye blouse and while it did not fit I absolutely think it is a statement piece. I have seen it on a number of friends and it is such a show stopper. It is too small on me in the shoulders and chest. I have tried the small and the medium and unfortunately it does not work for me. Tuckernuck made the return experience very easy. They have fantastic customer service! I look forward to trying other products.
Thank you
The team at tuckernuck was not only helpful but came through for me quickly. I placed a large order and needed the clothes quickly for a gala. As soon as I noticed the clothes being delivered to the wrong address, the team called and emailed and got everything to me in time. I greatly appreciated it. In a time when many businesses lack in customer services, this is certainly not the case here! Also, I love the clothes ;)
Amazing
I love tuckernuck as many of my friends would know? I pretty much can be known wearing at least one thing from the company. I have no complaints? if something is incorrect they fix it, the packaging is always great, the quality of the clothes is exactly as described and the customer is always right. Companies like tuckernuck are hard to come by these days and I will be purchasing as many items as I can from them for as long as possible!
Great Birthday Surprise!
My granddaughter will be 8 in October. She has been taking tennis lessons and needs a tennis bag. I found this tennis bag on another site, I showed it to her and she loved it. It was going to be the perfect birthday present. Unfortunately they were sold out. She was was sad, she really wanted this one. I was very happy to find it on Tuckernuck, and I got 10% off. They shipped it free, right away, it was delivered in a few days. She is going to be thrilled and so surprised! And I found a new place to shop.
DEEP EMERALD DENVER SHERPA JACKET
I purchased this jacket recently and wished other colors were available because I'd have a million of these in my closet! The fit, the softness and especially the warmth of this pullover, I have not been able to take it off! I've had others like this from other "sports" venues, but this is overall the best pullover I have ever gotten. Do not hesitate, if they are still in stock, you will not be disappointed. I bought a small and it falls at my hips (not a long pullover), which I like the shorter ones. Perfect!
Restored
Customer service had been lacking with Tuckernuck. Recently had the best experience so I'm feeling better. I placed an ordered and within minutes realized I had wrong size. I called to see if I change it. Was told out of luck order placed nothing I could do. I thought it was crazy to pay postage I would send back and reorder. Charging my card twice. So upsetting when it was literally minutes. When the item arrived I was so upset. Called one more time and they overnighted the correct pair even before I returned the item I had in hand. Could not have been more helpful.
Outstanding customer service!
I ordered a dress for a wedding and paid the additional funds to have it delivered in two days. It never arrived yet Fed Ex said it was delivered. I dealt with Fed Ex for over a week, even to the extent they sent me a photo of a home that wasn't mine and then closed out my order. When I called to discuss the closure they told me to contact Tuckernuck. I emailed and received an immediate response. They shipped out a replacement dress right away and never questioned me. Awesome experience and I would definitely purchase from them again - although I'd opt out of using Fed Ex!
Always satisfied
I've been purchasing from Tuckernuck pretty regularly for the last few years. Sometime I purchase a few months in a row, other times I may not buy an item for a few months at a time (Tnuck isn't exactly cheap!) But I love the site! The clothing fits really well, customer service has always gone above and beyond and every time I wear their clothing, I get so many compliments! For example, I wore the Jaguar Garden Fave dress (without the sash, dresses it up!) to a wedding 10/21/22 in Newport, Rhode Island and I received compliments all night! It's stunning and unique and I'm obsessed with green dresses, it checks off all the boxes!
Tuckernuck Complaints 13
This dress will turn your skin blue
This was my first time shopping at Tuckernuck and I was very excited about my purchase of the Black Velvet Mottershead Dress (Item #S***). Upon arrive my initial thought was the dress didn't seem that high of quality to match the price point but I thought the dress would work well for an event I had coming up so I kept it. After wearing it at an event for several hours I discovered it turned my skin blue. It was a nightmare trying to get the blue dye off my skin. After showering for 30 minutes and scrubbing my skin with soap it wasn't all coming off. I then tried using makeup remover and that helped get some blue off but not all. I still have blue dye on my skin even now. When I first discovered what happened after wearing the dress it looked like I had been laying on the beach all day without sunscreen but instead of getting a red sunburn I was blue. I would like a full refund. Do not buy this dress, it will ruin your skin.
YETI - No Explanation Refund
I tried ordering the yeti Navy Hopper Backpack for my girlfriend's birthday. Tnuck let me add it to my cart and purchase it. I used my military discount (which was kind of a pain to verify) and used expedited shipping. My purchase method was PayPal "Pay in 4". There was no issue at purchase. The about 3 business days later I got an email stating the installment was refunded to me and the transaction cancelled. Uhh, why? When I called Tnuck customer service, a representative told me it could have been that the online inventory hadn't updated at the time of purchase. She told me she would look into it but I never heard back. Should I go through all that again when I can just buy directly from Yeti? How do I know I won't run into the same issue again?
When I called Tnuck customer service, a representative told me it could have been that the online inventory hadn?t updated at the time of purchase. She told me she would look into it to confirm but I never received a call or text after that.
Tuckernuck
I live in DC, so we have a store here in Georgetown. The items in the store look great. I ordered online, because the store only carries sample sizes with limited selection.
I ordered one dress. I was incredibly careful using the size chart. I did receive it on time, but when I took it out of the package, the material felt weird. I tried in on, and to my surprise it fit. Because the material was so strange, I looked up the dress again to look at the care instructions. You CANNOT DRYCLEAN. You CANNOT MACHINE WASH. You have to hand wash. You CANNOT PUT IT IN THE DRYER. YOU CANNOT USE AN IRON. So, I guess I will only wear this dress once? I am beyond angry.
I bought another dress to give them another shot shortly afterwards. Same care instructions, but this time the dress feels like a burlap bag and is so badly made. Never again, Tuckernuck. Enjoy my cash.
Is Tuckernuck Legit?
Tuckernuck earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Tuckernuck has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Tuckernuck's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Tnuck.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tnuck.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Tuckernuck have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Tuckernuck and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Tuckernuck has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
Disappointed Customer: Tuckernuck Failed to Deliver Promised Dress and Communication
I bought a super fancy dress for a special event from Tuckernuck (tnuck.com). It was a bit costy but the occasion deserved it ya know what I'm saying? Anyways, they told me when it was supposed to ship but it didn't get sent. They didn't let me know nothing! And then like over a week goes by and finally they tell me the dress was sold out and they can't fulfill my order. But wait a minute! I check online, and it's still available in my size! What's up with that?
So then I go to write a review, right? But when I click the link, it says it's too late to review. Honestly, I'm not really feeling good about shopping with Tuckernuck again. They let me down and now I'm not confident they'll come through for me in the future.
Tuckernuck Blouse Review: Great Customer Service, Mixed Feelings About Fit
So, let me tell you about my experience with Tuckernuck. I ordered a blouse in the XL size, but when it arrived, it was way too big for me. I needed a Medium size instead. Thankfully, Tuckernuck quickly sent me the correct size, which was really nice of them.
Unfortunately, when I tried on the Medium blouse, it still didn't look quite right on me. There was just too much fabric and it made me look overwhelming. Don't get me wrong, the blouse fit perfectly on my shoulders, but it was just too large overall. I didn't want to try a size Small either, as then the blouse might not fit right in other areas.
It was a real bummer, as I had hoped to wear this blouse for Christmas. However, I do think that this blouse would look fantastic on a taller and more slender woman. I can imagine pairing it with some form-fitting black pants and a pair of heels, which would balance out the blousiness of the blouse.
Overall, Tuckernuck has great customer service and their products are of high quality. I just wish that the blouse had worked out for me.
Unreliable and Frustrating: My Experience with Tuckernuck
I gotta say, I am pretty upset with Tuckernuck. I wanted to order a product from them, but it turns out that they sent me the wrong darn thing! Like, come on guys, get it together! So, I had to send back that item, which was a total pain in the butt, let me tell you. And then, when my order was reshipped, it STILL wasn't the right item! Can you even believe it?
So, I got a refund for the whole dang thing, and they told me that there was some kind of issue with their warehouse or something. I mean, I'm not a business person or anything, but shouldn't they have that figured out by now? And get this: the item I wanted was STILL up on their website, even though apparently they couldn't actually ship it to me. So, I told them I still wanted to buy it and they said they'd get back to me. Well, that was OVER A WEEK ago and I haven't heard a peep from them! What gives?!
Honestly, I'm not sure if I'm even going to bother trying to buy from Tuckernuck again. It's just too much of a headache to deal with this kind of thing, ya know? Plus, there are plenty of other websites out there that sell similar stuff and probably won't mess up my order. So, yeah. That's my two cents.
Tuckernuck Clothing Review: Quality or Overpriced Hype?
I was really looking forward to getting my hands on some Tuckernuck clothing. But when my order arrived, I was seriously questioning whether it was worth it. The first thing I noticed was the Navy Royal Shirt Dress, which was the most expensive piece I bought. I was disappointed to find the dress wadded up and super wrinkly. It was hard to even tell whether I liked the style or not. I mean, come on, for a price tag of $198, I expected better than that.
Another dress I got, the Red Claiborne Dress, was ok, I guess. I didn't mind the style, but the material was like wearing a suit of armor. Seriously, it was so stiff and uncomfortable it looked like I had football shoulder pads on. Not exactly the stylish and elegant look I was hoping for.
The periwinkle Stella dress had nice material, I have to admit. But again, for the price of $98, I was expecting something far more impressive. I mean, I can get a similar dress from Target, Loft or even Gap for way less.
Overall, I feel like Tuckernuck is over-pricing their clothes and not delivering quality that's proportionate to the cost. I'm disappointed because I was so excited to try them out. Maybe they'll improve in the future, but until then, I'm not sure if I'm willing to spend that kind of money on their products again.
Disappointing Customer Service at tuckernuck.com Despite Big Purchase & Loyalty
I made a huge purchase of $400 at tuckernuck.com when they launched their 20% off promotion. Felt a bit sad when I realized that I'd left out an important item. The very next day, I tried to add the item and use the same code that was valid until the day before. However, they wouldn't allow me to use the code because my order amount was below their minimum of $100. I was disappointed and hoped that they would make an exception for me, as I was a loyal customer and had just made a big purchase. They didn't, and that made me sad.
I came to inquire of the customer service whether I could use the discount code based on my previous order, that was made less than 24 hours ago. They answered shortly and unapologetically with something like "Nope, you can pay the full price, or you can order additional items". It sounded quite blunt, and I didn't feel like their response was helpful or welcoming. They could have offered me a solution or a compromise, but they didn't seem to care about keeping a happy customer.
Although I appreciate their variety of trendy items, the experience put me off a bit. I feel like they should train their customer service reps better and teach them how to handle customer retention. If they become more empathetic to their clients, they'll be able to keep more loyal customers and attract new ones. I hope they can improve on this aspect in the future.
Mixed Feelings about Tuckernuck: Dress Wrinkles and Size Issues
So, I ordered a dress from Tuckernuck and I have some mixed feelings. Firstly, when I received my dress, I was disappointed to see that it was very wrinkled. I mean, I get it was shipped and all, but a girl's gotta get her party dress ready, you know? However, my frustration only increased when I saw the tag saying "Do Not Iron". Are you serious, Tuckernuck? How am I meant to get these wrinkles out?
After searching everywhere, I finally found a friend with a steamer and was able to get the wrinkles out. But, as I was getting ready, I realized that the dress was actually too large in the shoulder area. That was really a bummer, because I had my hopes high of looking beautiful in that dress.
Honestly, even though it had fit, I might have still returned it due to the iron issue. I mean, who has time for hand washes that result in wrinkles? That's just crazy talk!
Overall, my experience with Tuckernuck was a bit frustrating. However, I still believe that they have some great products. I'm only hoping that they will work on some of those issues as nobody has time for that kind of stress while getting ready for a party. That would sure be great!
Slow Return Process and Unhelpful Customer Service at Tuckernuck (tnuck.com)
I bought some stuff from Tuckernuck (tnuck.com) but had to return a few items on 8/22. The problem is that my package has been sitting at UPS since 8/26 and it still hasn't been delivered. I reached out to the customer service and got a reply from a robot. But let me tell you, it was totally unhelpful! I replied to that message on Monday 8/29 but haven't heard back since.
I also returned something to Bloomingdale's on the same day and already got my money back. They are way faster than Tuckernuck, and they even have physical stores in Florida! So why can't Tuckernuck get their return system figured out?
It's really too bad because I actually really like the stuff I ordered from Tuckernuck. But if they can't get their acts together when it comes to customer service, I'm not sure I want to buy from them again. In the end, it's not worth the headache!
Tuckernuck Review: Quality Products but Slow Refunds and High Prices
I decided to shop online at Tuckernuck coz my buddy recommended it. I ended up picking out a few things and had to make two different orders. The clothes and accessories looked real good on the site, just what I was searching for. But when the goods arrived, I was a bit disappointed.
The earrings were the only pair I decided to keep. They were top-quality for sure, but the same can't be said for the black velvet headband. It looked real cheap and I reckon it ain't worth the hefty price tag.
The jewelry I bought were stunning, no doubt, but they weren't exactly what I was seeking. I didn't like the sizing or the style all that much. So, I decided to give them a send-off. I sent them back to the merchant on December 2,2022, and the other on December 9,2022. I was in good spirit, hoping for a hasty refund. Yet, till now, Tuckernuck hasn't got around to processing my refund.
Overall, the quality of their stuff ain't bad but they sure need to work on their processing time and pricing if they wanna gain the trust of new customers and hold on to the existing ones.
Tuckernuck Review: Incorrect Orders and Poor Customer Service
Tuckernuck was new to me, but I decided to give it a try for an important engagement. I was so excited to purchase three items from their website to wear for the occasion. Unfortunately, my excitement didn't last long when I received my order. Only one out of the three items sent was correct. Yes folks, you heard that right! I only received one correct item! Can you imagine?
As if that wasn't bad enough, I had already paid for expedited shipping so that I could have my items on time for my event. To make matters worse, when I called the customer service department l, they were not sympathetic to my situation. I explained the urgency of the event and how this mistake could negatively impact it. But, to my shock, the customer service rep didn't care at all. Can you imagine that?" We all make mistakes, but my goodness, this mistake will not only cost me money but also cause me to miss my event.
Adding fuel to the fire, when I requested a refund for my shipping expenses since this was not my mistake, they refused to do so. They simply offered an apology and said there was nothing they could to get me the correct items in time for my event. How was that supposed to help me?
This entire experience was a bit ridiculous. I don't have time to chase down your mistakes, and the fact that nothing was offered for a mistake their team made only ensured that I will never purchase from Tuckernuck again. It's a little strange to see that other retailers carry the same brands as Tuckernuck and offer far superior customer service. It's no surprise then that I will stick to Bloomingdale's for my next purchase.
Tuckernuck Customer Service: Limited Hours, Slow Responses, No Exchanges or Refunds – My Experience
I gotta tell ya, I've been a longtime customer of Tuckernuck and lately their customer service has left me feeling pretty salty. Now, I ain't one to complain, but their hours are more limited than a gas station in the middle of nowhere, and their Live Chat function? Yeah, right – it's about as useful as a screen door on a submarine. And if you do try to email them, be prepared to wait a hot minute for a response – I'm talking up to 48 hours!
To add insult to injury, they won't even process exchanges, so if you wanna swap sizes or colors, you're gonna have to play the waiting game with two charges on your credit card for absolute yonks. And don't even get me started on returns – they received mine days ago and are dragging their feet on refunding me. I mean, I sent it back the same day I received it, what more do they want from me?!
Despite all my griping, I gotta give credit where credit's due – at least my order arrived pretty quickly and the prices are decent. But honestly, if they don't shape up their customer service game soon, I might have to say farewell to Tuckernuck and take my business elsewhere.
Overview of Tuckernuck complaint handling
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Tuckernuck Contacts
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Tuckernuck phone numbers+1 (888) 501-8101+1 (888) 501-8101Click up if you have successfully reached Tuckernuck by calling +1 (888) 501-8101 phone number 4 4 users reported that they have successfully reached Tuckernuck by calling +1 (888) 501-8101 phone number Click down if you have unsuccessfully reached Tuckernuck by calling +1 (888) 501-8101 phone number 3 3 users reported that they have UNsuccessfully reached Tuckernuck by calling +1 (888) 501-8101 phone number
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Tuckernuck emailspr@tnuck.com100%Confidence score: 100%For Press Inquiries Onlycustomerservice@tnuck.com86%Confidence score: 86%Supportmcino@tnuck.com80%Confidence score: 80%shallon@tnuck.com80%Confidence score: 80%tuckernuckstore@tnuck.com77%Confidence score: 77%jobs@tnuck.com60%Confidence score: 60%Hr
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Tuckernuck social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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