SUBMIT A COMPLAINT / E.S. Kluft & Company Customer Service


E.S. Kluft & Company LLC

11096 Jersey Blvd
Rancho Cucamonga
United States - 91730

Customer Support Phone Numbers

+1 909 373 4211(Head Office) 1 0
+1 570 384 2800(Hazleton, PA) 1 0
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Hazleton, PA
1104 N. Park Drive, Hazleton, PA 18202
Plus / E.S. Kluft & Company Complaints & Reviews / E.S. Kluft & Company / airloom mattress

Jul 18, 2018

we bought an airloom mattress from macys 4yrs ago around $ 5, 500 it started to get a big dip in it they sent someone out and they said it was defective so we got a full credit they dont make the same mattress anymore so they tried different brands they where to soft to hard anyway we went... / E.S. Kluft & Company / Mattress Sagging and has a Lump in the middle of mattress

Aug 09, 2016

We bought a brand new Aireloom king mattress September 1, 2016 and cost us around 2100.00. The mattress felt nice in the store (Mattress Discounter) however after several months it begin to get body impressions and start sagging on both sides of the bed, even through we rotated the...

Aireloom / 2500 dollar mattress Aireloom

Feb 02, 2016

I have had 4 back surgeries and am fused from l1 to S1. I bought an Aireloom mattress from RC Willey in Murray Utah. What a piece of crap. Within months the mattress started to sag. So much so, it was difficult to roll over. My butt felt like it was hitting the box spring. I weigh 185, but...

Aireloom / Aireloom Cal King Mattress

Feb 02, 2016

We purchased an Aireloom Mattress from get a Mattress at 1450 W Branch st in Arroyo Grande Ca 93420 sales order no 2008 Purchase Date 01/18/2011 I purchased this Mattress knowing that it had a 10 year warinty on I paid 1979.00 for this not including tax This Mattress is sagging so bad were I...

Aireloom / Quality of Product

Mar 26, 2015

We purchased an Aireloom mattress and after 3 years it was so uncomfortable that we had to replace it. We contacted the store where we purchased the mattress and we were informed that it was within the parameters set by Aireloom- sagging less than 1.5 inches without any weight on the...

Aireloom Mattress / Failure to honor warranty

Jun 23, 2014

I purchased an Aireloom Mattress. The store that I bought it from no longer carries Aireloom. The inspector from the independent inspection company determined that the mattress failed. Originally, Linda Menzel from Aireloom wanted me to spend about $1420 to ship the mattress to California...

Aireloom / Kluft Mattresss / Sagging mattress

May 04, 2013

I have had three CalKing beds from this company, two Airelooms and one Kluft. The Aireloom that I bought for about 3K in 2004 is wonderful, the best bed I've ever had. Still is. I bought another Aireloom in 2007 and it sagged and was deemed defective by Aireloom, so we took the credit...

Aireloom / No Complaints, We Love Our Mattress

Nov 28, 2012

We first bought a Tempurpedic Cloud Supreme and after being tortured for a month, we returned it to the Mattress Firm for exchange. We tested the Aireloom in the store and loved it, but I needed to do some research first. I saw some negative reviews on the net so I decided to call Aireloom...

Aireloom / Customer Service, bad communication and poor warranty

Jul 31, 2012

I absolutely dislike Aireloom, after spending $3000+ on a King mattress, you would expect it to be more durable and better put together than the $200 twin mattress my daughter sleeps on. Also sad to learn that their warranty does NOT cover poor stitching that caused the rips along the...

Aireloom / Faulty Mattress

Oct 14, 2011

I have purchased an Aireloom Mattress at Mattress City in Pasadena, CA in October2010. Ever since purchasing I have had problems with it, tried returning it at the dealer but they are just too busy to deceive customers and do not want to take responsiblity. They asked me to approach the...

Aireloom mattresses / premature sagging

Aug 29, 2011

I see many many complains about premature sagging of new Aireloom beds but once in a while i see a positive review. Why would someone who supposedly 'loves' their purchase think to go to a complaint site? I suspect these few entry's are from Aireloom trying to minimize their...

Aireloom Mattress / brand new sagging mattress

Apr 11, 2011

We just bought a brand new Aireloom Bamboo hybrid king mattress with all kinds of memory foam etc. It was around 2100.00. It started to get body impressions in the first 2 weeks. Now I have been sleeping on it for about 5 weeks. There is a big hill in between my husband and I. The...

Aireloom / Defective mattress and false advertising

Apr 02, 2011

Bought what was advertised as a FIRM mattress by Aireloom of Beverly Hills, a Rip Van Winkle in late Aug. 2009. Haynes furniture had a huge sign in front of the mattress, a queen size dislay model with box springs, saying it was FIRM. Laid on it for a couple of visits. Becuase o the...

Aireloom Mattress / Makes our bodies ache

Mar 27, 2011

We purchased our bedroom furniture and in the process the salesman heard us talking about purchasing a temperpedic mattress. He tells us he has one that is better. I spent $3000.00 on the mattress and we got it all home. We decided on remodeling so we were unable to use the bed until about...

Aireloom Mattress / Collapsing mattress top


Purchased an Aireloom Model A1666-1070 mattress in January of 2008. We are the original owners and were told it came with a good warranty. Now less than 3 years later the mattress top is collapsing, with 3-4 inch valleys and has bocome quite uncomfortable. The company we purchased from ha...

Aireloom Mattress--Cal King / Lump in the middle


I purchased an Aireloom Mattress 4 years ago. Within a year, a large lump developed in the center of the mattress. Over time, I have tried beating it down, but to no avail. I finally contacted Aireloom (it is under warranty.) They sent a mattress inspector out, who did agree there was a...

Aireloom Mattress / Warranty


We just bought a new mattress, and carted the 6 month old Aireloom to the back yard. The sagging was unbelievable after just 3 months and no warranty was found that applied after 30 days. Back aches were awful on this mattress. Purchased this horrible bed from Sit and Sleep in February 2009...