SUBMIT A COMPLAINT

AirBNBnot working shower

Hello,

I booked a flat with Airbnb in Paris and I have been here since 2nd October 2019. Since I arrived, I complaint that the shower tap was not working. The bath is very very small for us to clean ourselves, we need to sit in the bath and pour water with a mug. I have reported on the first day to the host and today is 4th October and no one came to fix it. I am with a little toddler and I paid for a service that I am not receiving adequately. Tomorrow is my last day and it is unnaceptable that no one came to give a look and / or provide us with a solution. Attached you can find the pictures of the bath.
Could you please acknowledge my complaint and advise me on what to do next? Regards, Eliana Silva

AirBNB
AirBNB
AirBNB

El
Oct 04, 2019

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