Air New Zealandunfair service

G
This review was posted by
a verified customer
Verified customer

I had the misfortune of booking two flights with Air New Zealand from London to LA. The cost was £1400, however, the following week they were £1000. Air New Zealand refused to do anything for me and told me in no uncertain terms that it was 'tough'!

Disgraceful service and I will not be using Air New Zealand again! Hang your heads in shame!

Responses

  • Go
    GoldOpals Opals Dec 29, 2011
    This comment was posted by
    a verified customer
    Verified customer

    With all due respect, they are correct. It sucks when something goes on sale after you have bought it, but it happens. If you bought a TV for Christmas and it went on sale on Boxing Day, do you deserve a price adjustment?

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