Air New Zealandunfair service

This review was posted by
a verified customer
Verified customer

I had the misfortune of booking two flights with Air New Zealand from London to LA. The cost was £1400, however, the following week they were £1000. Air New Zealand refused to do anything for me and told me in no uncertain terms that it was 'tough'!

Disgraceful service and I will not be using Air New Zealand again! Hang your heads in shame!


  • Go
    GoldOpals Opals Dec 29, 2011
    This comment was posted by
    a verified customer
    Verified customer

    With all due respect, they are correct. It sucks when something goes on sale after you have bought it, but it happens. If you bought a TV for Christmas and it went on sale on Boxing Day, do you deserve a price adjustment?

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.