CB Airlines and Air Travel Air India Flight disruption and knock on effects

Air India review: Flight disruption and knock on effects

Jack Carlton11111 of US

Aug 19, 2025 1:35 pm EDT

Verified customer

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Flight AI301 departure 12-08-25 from Sydney Kingsford, bound Delhi International.
Travelling to London Heathrow via a connecting flight on AI301, the plane was delayed leaving Sydney officially by 2hrs 49mins. The connecting flight in Delhi (AI111) was suppose to be 1hr 29mins after our arrival in Delhi, leaving at 6am 13-08-25 arriving London Heathrow at 11.30am on 13-08. Considering the delay in Sydney, i missed the connecting flight.
The knock on effects were substantial. After 3 hours in a holding room in Delhi airport with zero assistant or updates from Air India staff, instead of the obtaining the next available flight to London Heathrow, we were then informed of being sent to Amsterdam first. On flight AI155 we eventually departed at 12.20pm (6hours later), arriving in Amsterdam 18.35, for then a further layover of nearly 3 hours waiting to obtain flight flight BA443 to London Heathrow.
Due to considerable delays and extra flights, hardship of travel and minimal assistance from Air India, i arrived approximately 21.25 London, due to this i had lost all opportunities to continue my journey which was suppose to be a family member picking me up, and was forced to book a hotel near the airport, pay for taxis to take me there, and then 2 trains the following morning to get to my final destination.
I am looking for reimbursement for the additional fees i had to pay due to these travel disruptions. I had a free drive home and instead had to endure extra flights, lengthy delays, and additional costs. This shouldn't be my financial responsibility, when the airline has failed to deliver on the schedule it proposed.

Claimed loss: in AUDHotel - $95.57Taxi - $21.60Train 1 - $14.50Train - $95.91Additional cost due to stay -$50

Desired outcome: reimbursement of costs.

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