Air India — ai111 - del to lhr
This is with regard to my flight AI111- I had taken a business class flight from Delhi to London on 22nd Feb and I would like to bring to your notice that the flight entertainment system was not working. I am extremely disappointed with my flight experience as -
1. I was not told before boarding that my inflight entertainment is not working
2. I was not offered any upgrades or any compensation for the inconvenience caused.
3. I opted for an Air India flight despite having an option to travel at 13.30 via Jet Airways and being thier silver member just because of my loyalty towards AI.
I am extremely disappointed despite paying for a Business class fare - was greeted with a below economy experience with noflight entertainment. I feel cheated as I wasnt even advised about till the time flight took off as I was told that they are resetting the whole system. It never apparently started!
More Air India Complaints & Reviews
- Air India - lost baggage and incompetent service
- Air India - compensation problem
- Air India - no response from ecommerce department for refund
- Air India - stolen items from checked baggage
- Air India - ltc - 80 fare
- Air India - bad service provided and did not allow to travel even 40 minutes left of departure time
- Air India - compensation for delayed flight
- Air India - Non refund of ticket charges for the leg of journey for which the flight was cancelled by air india
- Air India - refusal of in-flight service and rude behaviour by flight attendant
- Air India - flying returns : anand p prakash : membership # 132043265