CB Airlines and Air Travel Air Canada Complaints #2-21

Air Canada review: Changes after confirmed booking

Michael Chiu of CA

Nov 08, 2026 2:09 pm UTC

Verified customer

Featured review

In April, 2026, we have a confirmed booking for two tickets on business class, fully paid, for a flight leaving Vancouver to Hong Kong on Nov 9, 2026. On Nov 7, we received a call and email that our business class seats have been moved to economy class with a compensation of $150 for each ticket without any explanation and reason given. Being a loyal customer with Air Canada for over 50 years and flying business class in the last 20 years, this service from Air Canada is not acceptable. I will seriously consider other airlines from now on.

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Air Canada Contacts

Air Canada phone numbers

+1 (888) 247-2262

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USA and Canada

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17%
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International

800 444 2007

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33%
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China

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France

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+62 215 226 660

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100%
Confidence score

Israel

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100%
Confidence score

Italy

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Confidence score

Japan

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South Korea

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Confidence score

Thailand

+90 212 249 7430

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Confidence score

Turkey

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UAE

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100%
Confidence score

Vietnam

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Air Canada emails

eservices@aircanada.ca

100%
Confidence score: 100%

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Air Canada address

PO Box 64239, RPO Thorncliffe, Calgary, Quebec, T2K6J7, Canada

Air Canada social media
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Nov 10, 2026
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