Agodadon't use debit card with agoda!!

This review was posted by
a verified customer
Verified customer

I was double charged on debit card for booking [protected] by Agoda. I contacted Cust service with copy of bank account clearly showing a double charge on same day. Cust service replied they could not find double charge on their record. They demanded the authorization # for each charge. This is 3rd world bank and it has been a nightmare trying to get this # when it is Agoda that made the mistake. They can clearly see on my record Agoda was paid twice. I told them this was their mistake so they can fix it, but they don't care. Do not use a debit card with Agoda. Had I used a credit card I would just dispute the bill with AX or Visa and that would be the end of it.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.