ComplaintsBoard Travel and Vacations Agoda DIdn't give me my refund

Agoda review: DIdn't give me my refund

Kym W of US

Oct 26, 2026 8:23 am UTC

Verified customer

Featured review

Agoda are absolute Garbage. They messed up my booking for my flight from Sydney to Adelaide. I have contacted them many times and they said they'd get back to me within a few days.. This didn't happen. They claim my booking was for something else which is 100% incorrect ! I have given them the proof galore BUT YET they keep denying this ! They are a dodgy rip off and disgusting customer treatment. I had to buy another plane ticket due to their incompetence. AGODA are a joke who mislead people and take their money. They should be shut down and held responsible for their actions, or lack of actions to help people out ! Never Again due to the monies I have lost and they have gained through their dishonesty.

Recommendation: Don't go near them people !!!

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Agoda - Reservation 235

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Resolved

Agoda - payment taken but no booking! 17

Agoda - Cancellation policy 7

Agoda - fraud 4

Resolved

Agoda - Hotel room

Agoda - voucher gift card

Agoda - Hotel booking

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Resolved

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Agoda Contacts

Agoda phone numbers

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100%
Confidence score

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37%
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Brazil

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Agoda emails

reviews@agoda.com

100%
Confidence score: 100%

Support

Agoda address

30 Cecil Street, Prudential Tower ? 19-08, 049712, Singapore

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Nov 12, 2026
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