Agoda Company / hotel reservation

For 1 day stay in Kolkata, I have booked a hotel via Agoda and in the payment option I have selected that property can collect the charges after cancellation period, to my surprise property has collected the charges twice when enquired property asked me to check with Agoda. Raised the concern with Agoda and they are just passing time, every time customer care person giving new timelines. They are cheating customers, strict action should be taken to this company so that it wont fool any other customer.

Jun 13, 2019

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