The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Agoda Companyhotel reservation for budapest charged on cc but no reservation made

R Apr 11, 2018 Review updated:

The credit card statement arrived recently and I was billed php 5000 (~$100) for a reservation through agoda in budapest, hu. I made no such reservation. For my most recent transaction, I used a different credit card. I saw other people experiencing the same thing. I called agoda to inquire about the problem, but after waiting for 26 minutes, my call was dropped. I also sent an email and i'm still waiting for a response.

RESOLVED

Resolved.

Responses

  • R1
    r1o Apr 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hi Reindear, any news why it is solved? Because I have similiar experience with agoda.com
    Please I'd like to know. Thank you.

    0 Votes
  • Ai
    Aishah Yusof Apr 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hi, I would also like to know how it's resolved. I received a similar statement too. Thanks

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem