ComplaintsBoard Travel and Vacations Agoda Agoda withholding refund for 42 days - Booking 1699402155

Agoda review: Agoda withholding refund for 42 days - Booking 1699402155

Hammam Megahed of EG

Apr 07, 2026 5:52 pm UTC

Verified customer

Featured review

am filing this complaint against Agoda for delaying my refund of $67.10 (Booking #1699402155) since February 25, 2026. Despite the airline's authorization and Agoda's official email on March 19th admitting the delay, they still haven't released the funds. This is a clear case of withholding customer money without legal grounds. I have already initiated a Chargeback through my bank (CIB) and will not drop the case until the funds are recovered.

Recommendation: Never use Agoda for flight bookings. Their refund process is a nightmare and they don't respect their own timelines. Use reliable platforms instead

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Agoda Contacts

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reviews@agoda.com

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Nov 12, 2026
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